Centralized Scheduler - Referrals

Saint Francis Healthcare System•Cape Girardeau, MO

27d

About The Position

The Centralized Scheduler schedules surgeries, appointments, and procedures at the request of physicians and customers. The role transcribes and scans orders and H&Ps into the electronic medical record, maintains scheduling-related work queues, and performs patient “schegistration,” including verification of insurance benefits and eligibility. The scheduler initiates medical-necessity checks for surgeries, appointments, and procedures and works to meet the needs of the department, physicians, and customers. The position provides assistance and direction to physicians, their staff, and other hospital personnel; maintains the medical center’s master physician listing; and works with departments on new procedures and requirements to support compliance and proper reimbursement. The scheduler handles restricted or confidential information and performs other duties as assigned by the Assistant Manager, Manager, or Director. The schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m. Remote work may be available after six months of successful onsite training. Minimum starting wage is $15 per hour.

Requirements

High school diploma.
Computer experience.
Professional and courteous manner when dealing with customers.
Ability to exercise appropriate and timely independent judgment.

Nice To Haves

One year of experience in a medical environment that included scheduling duties is strongly preferred.
Medical terminology or prior Administrative Partner experience.

Responsibilities

Schedule surgeries, appointments, and procedures at the request of physicians and customers.
Transcribe and scan orders and H&Ps into the electronic medical record.
Maintain scheduling-related work queues.
Perform patient schegistration, including verifying insurance benefits and eligibility.
Initiate medical-necessity checks for surgeries, appointments, and procedures.
Meet the specific needs of the department, physicians, and customers.
Provide assistance and direction to physicians, their staff, and other hospital personnel.
Maintain the medical center’s master physician listing.
Work with departments on new procedures and requirements to ensure compliance and proper reimbursement.
Handle restricted or confidential information from sources within the medical center.
Perform other duties as assigned by the Assistant Manager, Manager, or Director.

Benefits

Medical, prescription, dental, and vision coverage, available on the first of the month after hire.
Saint Francis Medical Services Discount.
Earned Time Off based on relevant years of work history, combining vacation, sick, holidays, and personal days.
Retirement benefits with immediate matching.
Education assistance up to $5,000 per calendar year for colleagues with one year of service, after graduation.
Benefit Support through Health Advocate.
Employee Assistance Program.
Flexible Spending Accounts.
Identity Theft Protection.
Pet Insurance.
Earned Wage Access.