Centralized Scheduler

St. Francis Medical Center•Cape Girardeau, MO

20d

About The Position

The Centralized Scheduler schedules surgeries, appointments, and procedures at the request of physicians and customers. The role transcribes and scans orders and histories and physicals into the electronic medical record, maintains scheduling-related work queues, and registers patients for scheduling (“schegistration”), including verifying insurance benefits and eligibility. The scheduler initiates medical-necessity checks for surgeries, appointments, and procedures and works to meet the specific needs of the department, physicians, and customers. The position provides assistance and direction to physicians, their staff, and other hospital personnel; maintains the medical center’s master physician listing; and works with departments on new procedures and requirements to support compliance and proper reimbursement. The role handles restricted or confidential information and performs other duties as assigned by the Assistant Manager, Manager, or Director. The schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m. Remote work may be available after successful completion of six months of onsite training. Minimum starting pay is $15 per hour.

Requirements

High school diploma required.
Computer experience required.
Professional and courteous manner when dealing with customers.
Appropriate and timely independent judgment.
Medical terminology or prior Administrative Partner experience.

Nice To Haves

One year of experience in a medical environment that included scheduling duties is strongly preferred.

Responsibilities

Schedule surgeries, appointments, and procedures at the request of physicians and customers.
Transcribe and scan orders and H&P's into the electronic medical record.
Maintain scheduling-related work queues.
Register patients for scheduling and verify insurance benefits and eligibility.
Initiate medical-necessity checks for surgeries, appointments, and procedures.
Meet the specific needs of the department, physicians, and customers.
Provide assistance and direction to physicians, their staff, and other hospital personnel.
Maintain the master physician listing for use by the medical center.
Work with departments on new procedures and requirements to support compliance and proper reimbursement.
Handle restricted or confidential information from sources within the medical center.
Perform other duties as assigned by the Assistant Manager, Manager, and/or Director.

Benefits

Comprehensive health coverage including medical, prescription, dental, and vision, available on the first of the month after hire date for eligible colleagues.
Saint Francis Medical Services Discount.
Earned Time Off based on relevant years of work history, combining vacation, sick, holidays, and personal days.
Retirement benefits with immediate matching by SFHS.
Education assistance of up to $5,000 per calendar year for one year of service after graduation.
Benefit Support through Health Advocate.
Employee Assistance Program.
Flexible Spending Accounts.
Identity Theft Protection.
Pet Insurance.
Earned Wage Access.