Centralized Scheduler

Avera • Sioux Falls, SD

11d • Onsite

About The Position

The Centralized Scheduler coordinates scheduling for NCH cardiologists, APPs, and surgeons. The role handles incoming calls from patients and referring offices, processes electronic referrals and clinical workload requests, follows up on voicemails, and enters single or multiple appointments using multiple screens and modules to coordinate acute and ambulatory modules. The scheduler also creates EMRs, obtains patient demographics, and instructs patients before procedures according to guidelines.

The position is located at Avera Heart Hospital in Sioux Falls, South Dakota. The schedule is 40 hours per week, Monday through Friday, from 8 a.m. to 5 p.m.

Requirements

• High school diploma required.

Nice To Haves

• Associate degree from an accredited university or college.
• Experience in hospital, medical office, clinic, or hospital business operations.

Responsibilities

• Answer incoming calls from patients and referring offices.
• Process electronic referrals and clinical workload requests.
• Follow up on voicemails.
• Enter single or multiple appointments using multiple screens and modules, coordinating acute and ambulatory modules.
• Create EMRs.
• Obtain patient demographics.
• Instruct patients prior to procedures according to guidelines.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED