Central Receiving Coordinator Lead

University of Washington•Seattle, WA

1d•$47,256 - $63,156

About The Position

Finance, Planning, and Budgeting (FPB) seeks a Central Receiving Coordinator Lead to lead and coordinate the University of Washington’s centralized receiving operations. Under the supervision of the Program Support Supervisor II, this role assigns, instructs, and reviews Central Receiving staff work and oversees the intake, inspection, documentation, and staging of goods for campus distribution. The position ensures standardized receiving practices, accurate Workday transactions, proper documentation for audit and payment purposes, and chain-of-custody accountability from receipt through final delivery. Operating with considerable independence, the Coordinator manages daily workflows, interprets and applies University policies and procedures, provides guidance to staff, faculty, and departmental customers, and resolves shipment and delivery issues. The role supports service excellence, operational and financial controls, reduced administrative burden for departments, and efficient supply chain practices across the University.

Requirements

High school graduation or equivalent and three years of experience in receiving logistics, warehousing, mailing services logistics, or supply chain operations; equivalent education and/or experience may substitute for minimum qualifications except where legal requirements apply.
Valid motor vehicle operator’s license; must have a valid driver’s license and a clean driving record to operate University vehicles.
Experience processing high-volume transactions and documentation in an enterprise system, such as Workday.
High attention to detail and ability to follow standardized procedures.
Effective communication and customer service skills.
Sufficient reading, writing, and math skills to complete work accurately and consistently match packing slips to package contents.

Nice To Haves

Experience with Workday or similar financial or receiving systems.
Familiarity with higher education, public sector, or complex organizational environments.
Experience supporting chain-of-custody processes.
Ability to manage multiple deliveries and priorities in a high-volume environment.
Experience with material handling equipment.

Responsibilities

Train, assign, instruct, and review staff work associated with receiving inbound campus deliveries.
Oversee shipment inspections to verify accuracy, completeness, visible damage, and adherence to receiving standards.
Research, coordinate, and resolve discrepancies, damage, missing items, and other receiving issues; serve as a primary escalation point for operational concerns.
Oversee and verify accurate, timely recording of goods received in Workday to support payment processing and transaction integrity.
Review and audit uploads of packing slips and related receiving documentation in Workday to ensure complete and accurate audit trails.
Monitor compliance with University financial controls, receiving procedures, and documentation standards; identify and resolve discrepancies.
Provide guidance and lead direction on Workday receiving transactions, documentation requirements, and related processes.
Coordinate and oversee timely distribution of goods to campus departments and individuals, assigning and adjusting delivery workloads as needed.
Establish and communicate delivery priorities based on operational requirements, service commitments, and receiving volume.
Serve as the primary contact for delivery questions, exceptions, and service issues; communicate with departments to resolve concerns and provide status updates.
Monitor delivery workflows and identify opportunities to improve efficiency, accuracy, and customer service.
Manage chain-of-custody systems and tracking processes for goods from receipt through outgoing delivery.
Maintain accurate delivery reports, tracking identifiers, and related documentation; audit hand-off records for completeness, accuracy, and compliance.
Coordinate handling of excluded delivery types, such as controlled substances, live animals, and time-sensitive research materials, according to established procedures.
Collaborate with campus partners to meet regulatory, safety, and operational requirements for specialized shipments.
Assess and prioritize urgent delivery needs and coordinate out-of-cycle deliveries for critical University operations.
Monitor work areas and receiving operations to promote a safe, organized, and compliant environment.
Support standardized receiving processes, address customer service concerns, and identify, recommend, and help implement process improvements.
Perform other duties as assigned.