Center of Excellence - Marketing Services Manager

Arrow Electronics•US-CO-Colorado (Remote Employees), CO

6d•$143,100 - $149,706•Remote

About The Position

This mid-level leadership role leads Arrow’s internal North American marketing agency, the Center of Excellence (CoE). The Manager leads a multidisciplinary team across creative, digital, campaign management, and media to deliver high-volume marketing programs for internal stakeholders and partners. The role oversees campaign production and delivery, team capacity and resources, operational processes, budgets, financial performance, and service quality. It also works with sales, vendor and supplier marketing teams, and other stakeholders to align CoE services with business goals, adapting plans to changing demand and market conditions. The position is fully remote, with travel to an Arrow office location as requested by Arrow leadership.

Requirements

At least 12 years of related experience with a four-year degree, or 8 years of related experience with an advanced degree, or equivalent related experience.
At least 8 years in creative or digital marketing roles.
Strong experience managing a large team in a fast-paced environment.
Proven ability to run marketing operations using a data-driven and financially savvy approach.
Experience securing marketing funding and overseeing a marketing budget.
Project management experience, including resource allocation, setting deadlines, and ensuring deliverables are met.

Nice To Haves

A blend of experience at agencies and in corporate marketing.

Responsibilities

Oversee end-to-end campaign production, including digital, creative, and content execution.
Ensure marketing initiatives are delivered on time, on brand, and on budget.
Improve operational efficiency through standardized workflows, capacity planning, and continuous process improvement.
Manage team capacity and resource allocation, including conducting capacity-utilization analyses and adjusting resources for anticipated workload changes.
Coach and develop a multidisciplinary team of marketers and creatives.
Manage budgets, expenses versus revenue or cost recoveries, and forecasts of financial performance for the Marketing CoE.
Set operational targets and KPIs, including service-level agreements for timely campaign delivery and quality.
Track results and report outcomes and ROI to senior leadership.
Work with sales, vendor and supplier marketing teams, and other stakeholders to align services with business goals.
Adapt strategies and capacity plans to market headwinds and changes in demand, such as vendor-funding shifts, product launches, and seasonal campaigns.
Manage project resources, deadlines, and deliverables.