SAP Center of Excellence Manager

Niterra North America•Wixom, MI

8d•Onsite

About The Position

The SAP Center of Excellence Manager supervises and leads teams supporting business units in their use of SAP, leads SAP application projects, and serves as an internal consultant and thought leader for IT professionals and business users. The role works with both groups to define, track, and complete project objectives on schedule, and coordinates with affected functional areas to support smooth system integration and rollout. The manager supports SAP configuration and process changes by helping users define functional requirements and translating functional specifications into technical specifications. The role also supports detailed design localization, process documentation, data cleansing and migration, user acceptance and end-user training, and go-live activities. Additional work includes reviewing and dispatching support tickets, assessing process change requests, collaborating with IT and business leaders on roadmaps and strategies, supporting global headquarters initiatives, coordinating with regional peers, and promoting continuous improvement. The position is based at 46929 Magellan Dr, Wixom, Michigan, and requires 10% domestic and international travel. It is classified as salary, exempt, with a stated annual rate of pay of $147,077.00. The manager reports under the general supervision of the GM and Director and must follow company policies and procedures, including IATF, ISO, ISMS, TISAX, QMS, J-Sox, and safety-related policies.

Requirements

Bachelor’s degree or equivalent in Science, Computer Science, Technology, Engineering, Mathematics, Finance, Accounting, or a related field.
At least 5 years of experience in the SAP field or a related occupation; the employer states it will accept any amount of experience with the required skills.
Ability to capture business requirements and translate them into functional design specifications for SAP development.
Subject-matter-expert-level SAP FI and CO module configuration experience.
Firm AR/AP/GL accounting experience.
SAP Credit Management configuration experience.
SAP Profit Center and Cost Center Accounting skills.
SAP taxation configuration skills for multiple currencies and countries.
SAP Report Painter experience.
End-to-end process fluency across order to cash, procure to pay, record to report, plan to produce, and warehouse/logistics execution.
Understanding of SAP technical underpinnings, including transports, batch jobs, IDOCs, RFCs, user exits, BAPIs, BADIs, and the enhancement framework.
Experience translating business strategy into SAP design, with a focus on business outcomes as well as system capabilities.
Experience in process governance, including defining standards, approving designs, and enforcing global templates.
Experience creating and implementing data strategy for material master, business partner/vendor/customer, source lists, Purchasing Info Records, Customer Material Info Records, Bills of Materials, routings, valuation, pricing, inspection plans, and related data.
Experience with change-control discipline, including transport sequencing, regression risk assessments, and release management.
Experience with controls and compliance standards, including SOX, JSOX, audit readiness, segregation of duties, and workflow approvals.
Experience managing multiple vendors to achieve defined project outcomes.
Experience in risk management, including early identification and mitigation of integration, data, and cutover risks.
Cutover and deployment leadership skills, including step sequencing, mock cycles, data loads, and hypercare stabilization.
Experience using business cases, payback modeling, and cost-to-serve improvements.
Experience establishing engineering standards for solution design, technical documentation, and rigorous system testing.
Experience applying quantitative capacity-planning models and resource allocation to optimize workforce deployment.
Experience architecting incident escalation protocols and risk matrices for early-stage anomaly identification.
Experience setting expectations with stakeholders across all skill levels.
Experience enforcing standards through influence in non-authority contexts, including managing stakeholder pressure for non-compliant quick fixes.
Experience managing incident lifecycles using statistical root cause analysis and trend metrics.
Proficiency in driving digital transformation through assessment, selection, and implementation of advanced automation, AI/ML frameworks, forecasting tools, and RPA solutions.
Experience using structured change-management methodologies for complex technology migrations and system adoptions.
Experience defining, tracking, and delivering project KPIs and ROI metrics aligned with strategic business outcomes and preparing them for executive-level presentation.

Responsibilities

Supervise and lead teams supporting business units in their utilization of SAP.
Lead projects related to SAP applications and serve as an internal consultant and thought leader for IT professionals and business users.
Work with IT professionals and business users to define, track, and complete project objectives on schedule.
Coordinate with affected functional areas to support smooth system integration and rollout.
Maintain and transfer functional and process knowledge using published materials and training outlets.
Assist IT professionals and key business users in creating functional requirements for SAP changes driven by changes in business practices.
Translate users’ functional specifications into technical specifications for SAP configuration.
Support detailed design localization, process documentation, data cleansing and migration, user acceptance training, end-user training, and go-live support.
Develop process documentation as required.
Review and dispatch support requests and tickets to appropriate team members.
Analyze process change and new process development requests for form, fit, and function within SAP systems.
Collaborate with IT and business leaders to build IT roadmaps and strategies.
Engage with and support global headquarters initiatives related to Enterprise Applications.
Coordinate with peers in other regional headquarters on Enterprise Applications issues.
Promote continuous improvement within the team.
Adhere to company policies and procedures, including IATF, ISO, ISMS, TISAX, QMS, J-Sox, and safety-related policies.
Travel domestically and internationally, approximately 10% of the time.