Center Manager

HCA Healthcare•Palm Beach, FL

About The Position

MDNow - Donald Ross, part of HCA Healthcare, is hiring a Center Manager to manage clinic operations and support high-quality patient care and service. The Center Manager leads clinic staff and oversees performance, patient flow, cash management, account communications, and compliance. The role is accountable for clinic operations seven days a week and requires flexibility to fill open shifts and work at other locations.

Requirements

High school diploma or equivalent.
At least 3 years of experience in a medical office setting.
BLS Certification within 30 days of starting.
Obtain Federal Breath Alcohol Screening Certification and Federal Drug Screening Certification within 3 months of employment or promotion.
For Nevada locations, an Office Laboratory Assistant license is required by the state.

Nice To Haves

Bachelor’s degree in Healthcare Administration or a related field is highly preferred.
At least 1 year of experience supervising staff is helpful.
RN, LPN, MA, NCT, RT, or another applicable clinical license is beneficial.

Responsibilities

Interview, hire, train, and supervise clinic staff.
Develop clinic goals and objectives and lead their execution in support of clinic performance and operations.
Manage team performance, handle patient and visitor issues, provide employee feedback, recognize strong performance, and identify candidates for promotional opportunities.
Monitor patient flow, keep patients informed, oversee efforts to reduce wait times, act on information from Web Check-in, and coordinate efforts to provide high-quality care and services.
Ensure cash management procedures are followed.
Communicate regularly with primary accounts.
Ensure all compliance measures are met.
Manage clinic operations seven days a week and fill open shifts or float to other work locations as needed.

Benefits

Medical, prescription drug, dental, vision, behavioral health, and telemedicine coverage.
Wellbeing support, including free counseling and referral services.
Paid time off, paid family leave, long- and short-term disability coverage, and leaves of absence.
401(k) plan with a 100% match on 3% to 9% of pay, based on years of service.
Employee Stock Purchase Plan.
Flexible spending accounts.
Preferred banking partnerships, retirement readiness tools, rollover support, and financial wellbeing counseling.
Tuition assistance, student loan assistance, certification support, dependent scholarships, and a partnership with Galen College of Nursing.
Fertility and family-building benefits and adoption assistance.
Life insurance and supplemental health protection plans.
Auto and home insurance, legal counseling, identity theft protection, and consumer discounts.