Center Manager

OrangeTwist•Las Vegas, NV

6h•$100,000 - $150,000•Onsite

About The Position

OrangeTwist is seeking a Center Manager to lead a center team and oversee day-to-day operations, staff development, and business performance while delivering the personalized client experience the company is known for. The manager will use commercial judgment and hands-on leadership to support the team, manage schedules and workflows, build client loyalty, and grow revenue. The posting lists the location as 1925 Village Center Cir #130, Las Vegas, NV 89134, and states a schedule of five days a week with a minimum of four weekend days per month. Total annual compensation is listed as $100,000–$150,000, based on performance. The role includes leading and coaching employees, setting clear expectations, planning staffing and submitting schedules and hours to the Regional Director for approval, and coordinating training with vendors and clinical operations. The Center Manager is also responsible for maintaining service standards throughout the client journey, resolving concerns, and improving client satisfaction and retention. Business ownership responsibilities include meeting revenue goals and KPIs, developing the team's product and treatment sales capability, managing supplies, inventory, security, cleanliness, and equipment maintenance, improving systems and workflows, using marketing tools and events to attract clients, preparing reports, and maintaining operational compliance with company policies, applicable employment laws, OSHA requirements, and professional licensing requirements. OrangeTwist describes itself as a national aesthetics-treatment company with 24 locations and seven types of treatments under one roof. It offers ongoing education, training, and support through its TwistED platform, and describes its culture as ambitious, entrepreneurial, inclusive, and focused on teamwork and client care.

Requirements

College degree or equivalent experience.
At least two years of experience as a Center Manager, Store Manager, or in a similar management role.
At least two years of experience leading and developing a team.
Strong commercial awareness and ability to translate revenue goals and KPIs into practical team priorities.
Confidence managing staffing, payroll, inventory, and day-to-day operations.
Strong communication skills and ability to build trust with clients and colleagues.
Ownership, curiosity, and willingness to learn, share ideas, and continue developing.
Warmth, integrity, and personality suited to the company's client-focused culture.

Nice To Haves

At least one year of experience in a medspa or similar environment is preferred.

Responsibilities

Lead the center's day-to-day operations, providing clear direction, support, and consistent expectations.
Coach and develop team members, recognize strong performance, and address performance gaps with timely feedback and follow-through.
Build accountability for individual and center goals and help team members understand their contributions.
Plan staffing and submit schedules and hours to the Regional Director for approval, balancing client demand, center coverage, and payroll.
Coordinate training and workshops with vendors and clinical operations.
Maintain high standards throughout the client journey, from the first welcome to the next booking.
Create a warm, professional environment where clients feel comfortable, informed, and cared for.
Resolve client concerns using sound judgment and thoughtful communication, with a focus on rebuilding trust.
Identify opportunities to improve client satisfaction, retention, and consistency of the center experience.
Keep the team focused on sincere connections and recommendations that reflect client needs.
Meet and exceed revenue goals and KPIs, using performance data to identify opportunities and define actions.
Develop the team's ability to achieve product and treatment sales goals through informed, client-focused conversations.
Manage supplies, inventory, security, cleanliness, and equipment maintenance.
Improve systems and workflows to keep the center organized, efficient, and profitable.
Use marketing tools and plan events to attract new clients and grow the business.
Prepare accurate, timely reports and respond to requests from the wider business.
Maintain operational compliance with company policies, applicable employment laws, OSHA requirements, and professional licensing requirements.