Center Manager

HCA Healthcare•Austin, TX

About The Position

CareNow Mueller, part of HCA Healthcare, is seeking a Center Manager to manage clinic operations and support clinic performance. The role includes supervising clinic staff, coordinating patient flow and service, managing cash procedures, communicating with primary accounts, and ensuring compliance. The manager is accountable for clinic operations seven days a week and must be flexible to fill open shifts and work at other locations.

Requirements

  • High school diploma or equivalent.
  • At least 3 years of experience in a medical office setting.
  • BLS Certification is required within 30 days of start.
  • Obtain Federal Breath Alcohol Screening Certification and Federal Drug Screening Certification within 3 months of employment or promotion.
  • Nevada only: Office Laboratory Assistant license required by the state.

Nice To Haves

  • Bachelor’s degree in Healthcare Administration or a related field is highly preferred.
  • At least 1 year of staff supervision experience is helpful.
  • RN, LPN, MA, NCT, RT, or another applicable clinical license is beneficial.

Responsibilities

  • Interview, hire, train, and supervise clinic staff.
  • Develop clinic goals and objectives and lead their execution in support of clinic performance and operations.
  • Manage team performance, address patient and visitor issues, provide employee feedback, recognize good performance, and identify potential candidates for promotion.
  • Monitor patient flow, keep patients informed, oversee efforts to reduce wait times, act on information from Web Check-in, and coordinate efforts to provide high-quality care and service.
  • Ensure cash management procedures are followed.
  • Communicate regularly with primary accounts.
  • Ensure all compliance measures are met.
  • Manage clinic operations seven days a week.
  • Fill open shifts and float to other work locations as needed.

Benefits

  • Medical, prescription drug, dental, vision, behavioral health, and telemedicine plans.
  • Wellbeing support, including free counseling and referral services.
  • Paid time off, paid family leave, long- and short-term disability coverage, and leaves of absence.
  • 401(k) plan with a 100% match on 3% to 9% of pay, based on years of service.
  • Employee Stock Purchase Plan.
  • Flexible spending accounts.
  • Tuition assistance, student loan assistance, certification support, dependent scholarships, and a partnership with Galen College of Nursing.
  • Fertility and family-building benefits and adoption assistance.
  • Life insurance and supplemental health protection plans.
  • Auto and home insurance, legal counseling, identity theft protection, and consumer discounts.
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