Center Manager

PLACEM!NT Recruiting • Parkland, FL

19h • Onsite

About The Position

4Ever Young is seeking a hands-on Center Manager to lead daily operations at its corporate-owned Parkland wellness and aesthetics center. The manager is accountable for center performance, team leadership, revenue and membership growth, and the client experience. The role combines operational oversight with an active, client-facing presence and requires prior location-level management experience; it is not a first-time-manager position.

The Center Manager will oversee staffing, scheduling, floor execution, team development, and service standards; monitor performance against business KPIs; and report results to the Regional Manager. The role also involves client consultations, lead follow-up through CRM and booking systems, local marketing, corporate collaboration, inventory and vendor management, cost control, and maintaining center readiness and compliance. This is an on-site, full-time role in Parkland, Florida, with center hours that include one later midweek close and Saturday coverage as needed. Compensation is a $65,000–$75,000 base salary, plus monthly performance bonuses tied to revenue and membership growth and additional performance incentives.

Requirements

• At least 3 years managing a location-level business in med spa, aesthetics, wellness, elective healthcare, fitness, hospitality, or membership-based retail.
• Experience leading a team of 4 or more across front-of-house and service roles.
• A track record of meeting and improving KPI-based goals such as revenue, memberships, rebooking, utilization, or conversion.
• Strong communication skills and the ability to discuss team performance, KPIs, and business drivers fluently.
• Comfort with client-facing consultative conversations about services and membership options.
• Strong operational fundamentals, including staffing plans, scheduling, daily execution standards, and service recovery.
• Ability to remain calm under pressure and confidently lead diverse teams toward aggressive goals.
• Familiarity with scheduling systems, POS, CRM, and KPI dashboards; specific platforms are flexible.
• Availability for Saturday coverage as needed.
• Ability to work on-site in Parkland, Florida.
• U.S. work authorization without sponsorship.
• Local to South Florida; relocation assistance is not available.

Nice To Haves

• Exposure to injectables, aesthetics, or medical wellness services.
• Experience coordinating licensed providers such as NPs, PAs, RNs, or estheticians.
• Familiarity with modern spa booking and POS platforms such as Zenoti, Boulevard, or Mindbody, or similar systems.
• Experience turning around underperforming teams or locations.
• Local marketing, referral program, or community partnership experience with measurable results.
• Online reputation management experience, including growing review volume and ratings.
• A track record of advancing into bigger roles as a result of performance.

Responsibilities

• Run daily operations of a high-volume wellness and aesthetics center, including staffing, scheduling, team huddles, and floor execution.
• Lead, coach, and develop front desk and provider support teams to meet performance and service standards.
• Track and improve revenue, membership growth and retention, rebooking rate, average ticket, lead-to-appointment conversion, and provider utilization.
• Report center performance to the Regional Manager.
• Model consultative, client-facing conversations and guide clients toward suitable services and membership options.
• Ensure consistent follow-up on leads, inquiries, and consultations using the center's CRM and booking systems.
• Drive local marketing, community partnerships, and in-center promotions to build traffic and revenue.
• Collaborate with the corporate team on business performance, training, and improvement plans.
• Maintain cleanliness, presentation, compliance, and daily center readiness.
• Manage inventory, vendors, and ordering within budget, while controlling costs and growing revenue.
• Address performance issues early through coaching, clear expectations, and decisive action when needed.

Benefits

• Medical, dental, and vision insurance.
• 401(k).
• Paid time off.
• Employee discounts on services.
• Monthly performance bonus tied to revenue against plan and membership growth.
• Additional performance incentives.
• Direct access to corporate leadership and exposure across departments.
• Growth and development opportunities in medical aesthetics and wellness operations as the organization expands.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed