Center Manager

NORTHERN ILLINOIS FOOD BANK•Green Oaks, IL

1d•$55,644 - $59,122•Onsite

About The Position

Northern Illinois Food Bank seeks a motivated candidate to join our team as a Center Manager, supporting the organization's mission to build community awareness and strengthen a network that provides nutritious food and essential resources to neighbors with dignity and convenience through the North Suburban Center in Lake Forest, IL. This role focuses on overseeing daily warehouse, production, and distribution operations; fostering strong relationships with agency and donor partners; engaging and cultivating volunteers; and expanding the Food Bank's presence through community outreach and partnership development. The position provides hands-on oversight of facility operations, volunteer engagement, safety and compliance, and community partnerships while ensuring exceptional service and support across the center's service area. This Full-Time position is based out of our North Suburban Center (Lake Forest) location.

Requirements

Bachelor’s degree or equivalent experience in social services, business or related area or equivalent experience.
Capable of being on feet including walking 70% of the day and up to three hours at a time (as per the standard volunteer shift).
Proven success in managing performance and positive employee relations.
Three to five years of management experience.
Ability to assess and determine low-cost opportunities
Certified (or certifiable) to operate powered industrial lift trucks.
Able to lift up to 50 pounds regularly and up to 75 pounds (with assistance) occasionally.
Strong customer focus.
Excellent communication skills.
Self-starter who can work independently.
Must have valid Driver’s License.
Proficient with various computer programs including – Word, Excel and Outlook.

Responsibilities

Oversee operations of center warehouse, production, and transportation operations, including: Physical preparation of facility for local events or meetings to be held at center.
Operation of industrial lift equipment - both manual and powered to assist in the movement of product.
General and regular facility cleaning/maintenance.
Provide guidance and directions to center assigned drivers, while working in partnership with Transportation Team Leadership
Work closely with the volunteer team leadership to ensure adequate support of the volunteer experience.
Develop, maintain, and utilize a volunteer base in line with the production needs of the Food Bank.
Work closely with center Agency Area Representative to maintain positive relationships with agencies in surrounding service area.
Understand, build and maintain appropriate inventory for local agencies.
Maintain a general understanding of all food bank programs and assist in the coordination of programs across the center’s service area (e.g child nutrition program etc.)
Manage logistics of all inbound shipments, including programs, agency orders, material for production, warehouse inventory.
Segregate and deliver product to appropriate location.
Be alert and engage senior leadership to public relations/promotional activities related to raising general community awareness of hunger issues in assigned counties.
Represent Northern Illinois Food Bank in community organizations and at appropriate local events.
Maintain and adhere to all standard operating procedures, from organization to inventory controls.
Full ownership of location budgeting process and control.
Full ownership of the physical safety of team members and food safety and defense. This includes but is not limited to, health department visits and full AIB execution.
Perform other related duties and/or responsibilities as assigned or required.