Center Manager

OrangeTwist•Las Vegas, NV

16h•$70,000 - $120,000•Onsite

About The Position

OrangeTwist is seeking a Center Manager to lead its Summerlin team in Las Vegas. The role oversees day-to-day center operations, develops employees, drives performance, and creates the thoughtful, personalized client experience OrangeTwist is known for. The Center Manager combines commercial judgment with hands-on leadership to help the team deliver exceptional service and achieve its goals. Responsibilities include leading and coaching the team; setting expectations and accountability; planning staffing and submitting schedules and hours to the Regional Director for approval; coordinating training with vendors and clinical operations; maintaining high standards across the client journey; resolving client concerns; and improving client satisfaction, retention, and consistency. The Center Manager owns business performance, including revenue goals and KPIs, product and treatment sales, supplies, inventory, security, cleanliness, equipment maintenance, workflows, marketing tools, events, and timely reporting. The role also maintains compliance with company policies, applicable employment laws, OSHA requirements, and professional licensing requirements. The schedule is five days per week, including a minimum of four weekend days per month. Total annual compensation is $70,000–$120,000 based on performance.

Requirements

A college degree or equivalent experience.
At least two years of experience as a Center Manager, Store Manager, or in a similar management role.
At least two years of experience leading and developing a team.
Strong commercial awareness and ability to translate revenue goals and KPIs into practical team priorities.
Confidence managing staffing, payroll, inventory, and day-to-day operations.
Strong communication skills and ability to build trust with clients and colleagues.
Ownership, curiosity, and willingness to learn, share ideas, and continue developing.
Warmth, integrity, and the personality to contribute to OrangeTwist's culture.

Nice To Haves

Experience in a medspa or similar environment is preferred, ideally for at least one year.

Responsibilities

Lead center operations and provide clear direction, daily support, and consistent expectations.
Coach and develop team members, recognize strong performance, and address performance gaps with timely feedback and follow-through.
Build accountability for individual and center goals.
Plan staffing and submit schedules and hours to the Regional Director for approval, balancing client demand, coverage, and payroll.
Coordinate training and workshops with vendors and clinical operations.
Set and maintain high standards throughout the client journey.
Create a warm, professional environment where clients feel comfortable, informed, and cared for.
Resolve client concerns with sound judgment and thoughtful communication, with a focus on rebuilding trust.
Identify opportunities to improve client satisfaction, retention, and consistency of the center experience.
Keep the team focused on sincere client connections and recommendations tailored to client needs.
Meet and exceed revenue goals and KPIs, using performance data to identify opportunities and establish actions.
Develop the team's ability to achieve product and treatment sales goals through informed, client-focused conversations.
Manage daily operations, including supplies, inventory, security, cleanliness, and equipment maintenance.
Improve systems and workflows to keep the center organized, efficient, and profitable.
Use marketing tools and plan events to attract new clients and grow the business.
Prepare accurate, timely reports and respond to requests from the wider business.
Maintain operational compliance with company policies, applicable employment laws, OSHA requirements, and professional licensing requirements.