CDS Intern - Client Hardware Support

Costco IT•Issaquah, WA

9d•$21 - $33•Onsite

About The Position

Costco Digital Services is offering a paid, 12-week internship during 2027 for students enrolled in an IT or related undergraduate or graduate program. The internship is located in Issaquah, Washington, runs from mid-June to early September, and requires interns to work in the office five days per week. Interns are responsible for their own travel and accommodation; housing is not provided. Out-of-state work is not allowed. The Client Hardware intern will learn about Costco locations—including warehouses, depots, BD’s, and Costco Logistics—by working with the Client Hardware Support ticket queue, resolving issues, and replacing hardware. The intern will also support Client Hardware Administration projects and other endpoint management, vulnerability management, maintenance, and client hardware support tasks. The role participates in intake, partners with Administration team members, and documents requirements. Interns attend presentations by IT and other company executives and, at the end of the program, create and present a summary of their experience to management and peers. Participants are classified as hourly temporary employees for the internship. They may be asked to interview for a level 1 position during the program; if not selected for a regular position, the internship ends within a maximum of 12 weeks.

Requirements

Currently enrolled in an IT or related undergraduate or graduate program at a community college, college, or university.
Maintain a GPA of 3.0 or higher.
Excellent verbal and written communication skills.
Good organizational, time-management, and project-management skills, including the ability to prioritize and stay organized.
Ability to work within a team environment.
Understanding of PCs, servers, client hardware, and Windows operating systems.
Understanding of wired and wireless networking infrastructure and radio frequency devices.
General networking knowledge, including TCP/IP routing on WANs and LANs, switches, firewalls, VPNs, and Wi-Fi.

Nice To Haves

Familiarity with Costco’s core business environment and diverse use cases.
Experience with MDM tools such as AirWatch, Intune, or Wavelink.
Enterprise administration experience managing Windows, iOS, Android, and ChromeOS.
Scripting experience with PowerShell, batch files, CMD, Python, or AutoIt.
Experience documenting technical proposals and persuasive writing.
Point-of-sale experience with registers, scanners, or payment devices.
Printing platform experience, including laser, pallet tag, wired, or wireless printing.
Costco warehouse, ecommerce, or retail experience.
Proficiency with Google Workspace applications, including Sheets, Docs, Slides, and Gmail.

Responsibilities

Work with the Client Hardware Support ticket queue, resolve issues, and replace hardware.
Assist the Client Hardware Administration team with project efforts and endpoint management, vulnerability management, maintenance, and client hardware support tasks.
Participate in the project intake process, partner with Administration team members, and document requirements.
Work with stakeholders and Client Hardware Solutions leadership to identify solutions that support business requirements.
Assist with new client hardware technology solutions and test hardware or applications on existing infrastructure.
Research, analyze, and recommend changes needed for growth.
Learn security management practices and follow established security standards and the Client Hardware Solutions methodology and framework.
Provide detailed status reports on tasks and deliverables, document processes and project details, and contribute second-level support documentation.
Learn about retail industry and technology directions and the different areas of Costco’s business.
Communicate effectively, work independently and with a team, follow instructions, complete assignments on time, and prioritize projects and deadlines.
Adhere to Costco’s Mission Statement and Code of Ethics.