CDS Intern - Functional Analyst

Costco IT•Issaquah, WA

7d•$21 - $33•Onsite

About The Position

The Costco Digital Services Division is offering a 12-week paid internship during 2027 for students enrolled in an IT or related undergraduate or graduate program. The internship is within Costco’s Information Systems Division and is based in Issaquah, Washington. The program runs from mid-June to early September. Interns attend presentations by Executive Management from IT and other company areas and, at the end of the program, create and present a summary of their experience to management and peers. Interns are responsible for their own travel and accommodation expenses; housing is not provided. Interns must work in the office five days a week, and out-of-state work is not allowed. The intern will work with Costco’s IT Sustainability team, which develops technical solutions supporting Costco’s Sustainability Commitment. Functional Analyst work includes understanding user and system requirements, conducting technical system and data analysis, developing specifications for user and data interfaces, working with vendors on technical issues, contributing to technical designs, and assisting with application configuration. The role works with stakeholders to identify solutions, analyze business processes and systems, document business and technical requirements, and support improvements, training, and knowledge sharing. The internship is classified as hourly temporary employment for up to 12 weeks. Interns may be asked to interview for a level 1 position during the program. If offered a position, the intern will be converted to the employment status of the selected open role; otherwise, the internship ends within a maximum of 12 weeks.

Requirements

Currently enrolled in an IT or related undergraduate or graduate program at a community college, college, or university.
Maintaining a GPA of 3.0 or higher.
Strong analytical and problem-solving skills, including strategic thinking and the ability to drive solutions and negotiate effectively with vendors or other teams.
Ability to collect, organize, analyze, and disseminate information accurately and with attention to detail.
Ability to assess situations for potential future problems.
Excellent verbal and written communication skills.
Good organizational, time-management, and project-management skills, including the ability to prioritize and stay organized.
Must work in the office five days a week; out-of-state work is not allowed.
Must provide own travel and accommodation; housing is not provided.
If hired, must provide proof of authorization to work in the United States; work authorization sponsorship is not provided.

Nice To Haves

Proficiency with Google Workspace applications, including Sheets, Docs, Slides, and Gmail.
Bachelor’s degree in Computer Science, Information Technology, Business, or a related field.
Familiarity with working with vendors under a SaaS model.
Familiarity with Scope 1, 2, and 3.
Experience with service and project management tools such as ServiceNow, Jira, or similar tools.

Responsibilities

Work with stakeholders to identify solutions that support business requirements.
Work independently and as part of a team; follow instructions and complete assignments on time.
Learn and apply new concepts, processes, and tools; take initiative to solve problems and prioritize projects and deadlines.
Communicate with team members, stakeholders, and all levels of management.
Analyze and deliver complex cross-functional business requirements and process flows.
Perform gap analysis between current and future processes and recommend continual process improvements.
Analyze systems and data to understand functional design requirements and how changes may affect outcomes.
Gather, analyze, and document business requirements and translate them into technical requirements or functional specifications.
Monitor system performance and identify optimization, enhancement, and performance-improvement opportunities.
Collaborate with business and IT teams to identify root causes and problems, and identify potential enhancements for future development.
Develop and deliver training materials, standard operating procedures, knowledge-sharing sessions, and feature demonstrations to end users.
Understand user and domain-specific system requirements; develop specifications representing user-interface and data-interface requirements.
Interface with vendors on technical issues, provide input into technical designs, and assist with configuration of team- or domain-specific applications.
Attend presentations by members of Executive Management and present a summary of the internship experience to management and peers.