CDS Intern - Client Hardware Administration

Costco IT•Issaquah, WA

9d•$21 - $33•Onsite

About The Position

The Costco Digital Services Division is offering students currently enrolled in an IT or related undergraduate or graduate program a paid, 12-week internship during 2027. The program runs from mid-June to early September and is based in Issaquah, Washington. Interns must work in the office five days per week; remote and out-of-state work are not allowed. Interns are responsible for their own travel and accommodation expenses, and housing is not provided. Interns attend presentations by executive management and, at the end of the program, present a summary of their experience to management and peers. The Client Hardware intern learns about Costco locations—including warehouses, depots, business delivery, and Costco Logistics—by working with the Client Hardware Support ticket queue, resolving issues, and replacing hardware. The intern also supports the Client Hardware Administration team with projects and tasks involving endpoint management, vulnerability management, maintenance, and client hardware systems. The role participates in project intake, partners with administration team members, and documents requirements. The intern works with stakeholders and Client Hardware Solutions leadership to identify solutions that support business requirements, helps assess and test client hardware technologies and applications, researches and recommends changes, and learns security management practices and established methodologies. The intern also helps with project intake, status reporting, process documentation, and second-level support documentation. During the program, the intern is classified as an hourly temporary employee. They may be asked to interview for a level 1 position; if not selected for a regular position, the internship ends within a maximum of 12 weeks.

Requirements

Currently enrolled in an IT or related undergraduate or graduate program at a community college, college, or university.
Maintain a GPA of 3.0 or higher.
Good organizational, time-management, and project-management skills, with the ability to prioritize and stay organized.
Understanding of PCs, servers, clients, hardware, and Windows operating systems.
Understanding of wireless and wired network infrastructure and radio frequency devices.
General knowledge of networking, including TCP/IP routing on WANs and LANs, switches, firewalls, VPNs, and Wi-Fi.
Able to work in the office five days a week; no remote work is available.
Able to work within a team environment.
Required to provide proof of authorization to work in the United States if hired; work authorization sponsorship is not available.
Submit a cover letter and resume.

Nice To Haves

Familiarity with Costco’s core business environment and diverse use cases.
Experience with mobile device management tools such as AirWatch, Intune, and Wavelink.
Enterprise administration experience managing Windows, iOS, Android, and ChromeOS.
Scripting experience with PowerShell, batch files, CMD, Python, or AutoIt.
Experience documenting technical proposals and persuasive writing.
Experience with point-of-sale equipment, including registers, scanners, and payment devices.
Experience with printing platforms, including laser, pallet tag, wired, and wireless.
Costco warehouse, e-commerce, or retail experience.
Proficiency with Google Workspace applications, including Sheets, Docs, Slides, and Gmail.

Responsibilities

Work with the Client Hardware Support ticket queue to understand Costco locations, resolve issues, and replace hardware.
Assist the Client Hardware Administration team with project efforts and tasks related to endpoint management, vulnerability management, maintenance, and client hardware systems.
Participate in project intake, partner with administration team members, and document requirements.
Work with stakeholders and Client Hardware Solutions leadership to identify solutions that support business requirements.
Assist with new client hardware technology solutions and test new client hardware or applications on existing infrastructure.
Research, analyze, and recommend changes required for growth.
Learn and follow security management practices, established security standards, and the Client Hardware Solutions methodology and framework.
Help with project intake and provide detailed status reports of tasks and deliverables.
Document processes and project details and provide second-level support documentation.
Learn about retail industry and technology directions and Costco business areas.
Communicate effectively with team members, stakeholders, and all levels of management; work independently and within a team.
Prioritize projects and deadlines, take initiative to solve problems, and complete assignments on time.