Catering Supervisor

Marymount University•Lexington, MA

5d•Onsite

About The Position

The Catering Supervisor oversees catering services at Marymount University to ensure client satisfaction and retention. The role executes catered events for external clients and University departments, and leads a team of staff and student employees. It is responsible for talent development, client relationships, profitability, and supporting financial goals in an assigned area. The position contributes to account revenue and operating profit through service implementation and identifying opportunities for growth. The position is full-time, exempt, and based at the University’s Main Campus at 2807 N Glebe in Arlington, Virginia. It reports to the Retail Operations Manager, Dining Services, supervises 5–15 direct reports, and has a target of 40 weekly hours. The role provides basic supervision of dining staff and assists the Retail Operations Manager with reviewing and approving financial transactions at the function or department level. Candidates should have 1–3 years of food and event service experience. An associate’s degree or equivalent is preferred but not required. The position requires leadership, communication, financial and business acumen, and computer skills, including familiarity with Microsoft Office. Knowledge of food procurement software and kitchen tools is also noted. The hourly rate is $24.48, equivalent to approximately $50,918 annually. Benefits include medical, dental, and vision coverage; FSA or HSA; an employee assistance program; life insurance; short- and long-term disability; University 403(b) retirement plan contributions; financial planning; identity theft protection; pet insurance; credit union access; tuition remission; and paid time off. Employment is contingent on successful background and employment verification, along with any other role-related requirements such as motor vehicle and/or drug screening.

Requirements

1 to 3 years of food and event service experience.
Experience in restaurants, hotels, corporate dining, education, military, health care, and/or related food service operations.
Strong leadership and communication skills.
Financial experience and business acumen skills.
Computer skills and knowledge of Microsoft Office products, including Word, Excel, PowerPoint, Outlook, and the internet.
Knowledge of food procurement system software, Word, and Excel.
Knowledge of kitchen tools used in food preparation.
Ability to complete a background check and employment verification, and other role-related requirements such as motor vehicle and/or drug screening.

Nice To Haves

An associate’s degree (AA) or two-year equivalent is preferred but not required.

Responsibilities

Oversee catered events at the University.
Direct daily catering operations, including waited table service, bars, continuous break stations, and buffet lines.
Plan, advise, and assist with menu options and selection, and provide food, beverage, and facilities quotes for special services or sales.
Work with the Retail Operations Manager, chefs, and management team to develop nutritious, high-quality food options for external and internal clients.
Ensure the quality of catering operations, including dishware, linens, food, and beverages; prepare alcoholic beverages to standards; comply with sanitation guidelines; and maintain the area in accordance with state health standards.
Inform the manager of potential problems and assist with resolving issues.
Ensure compliance with federal, state, and local regulations, policies, and procedures, including those related to quality assurance, safety, operations, and personnel.
Establish a safe work environment by providing safety-related training and maintaining equipment.
Manage the budget by controlling labor, inventory, equipment, and material costs; comply with budget requirements and make adjustments as needed.
Maintain excellent client relationships.
Manage, train, and develop staff.
Assist the Retail Operations Manager with reviewing and approving financial transactions at the function or department level.
Perform other duties as assigned.