Catering Supervisor

Parkhurst Dining (Eatn Park Hospitality Group) • Philadelphia, PA

4d

About The Position

The Catering Supervisor joins the Parkhurst Dining team at Eat’n Park Hospitality Group and supervises team members in their area of responsibility. The role consults with management on changes to improve services, follows established Parkhurst and client policies and procedures, and upholds standards. The supervisor communicates using Smile Plus skills and coaches team members on the Smile Plus hospitality imperatives. The role may assist with purchasing food and supplies, maintains a presence in service areas to assess customer satisfaction and resolve problems, and communicates findings to management.

Requirements

• Three or more years of professional experience, including one or more years in a catering supervisory role.
• Strong planning and organizational abilities and the ability to meet deadlines.
• Strong leadership, communication, and team management skills.
• Proficiency in Microsoft software programs.
• High school diploma or GED.

Responsibilities

• Supervise team members in the assigned area of responsibility.
• Consult with management to make changes as needed to improve services.
• Follow established Parkhurst and client policies and procedures and uphold standards.
• Communicate using Smile Plus skills and coach team members on the Smile Plus hospitality imperatives.
• May assist in purchasing foods and supplies.
• Maintain a presence in service areas to assess customer satisfaction and resolve problems.
• Communicate service-area findings to management.

Benefits

• Medical, dental, and vision insurance.
• Life insurance.
• 401(k).
• Paid Time Off.
• Access to Smile Universe training and internal promotion pathways.
• 20% discount at all company brands.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED