Catering Server

Legends Global•Sacramento, CA

About The Position

The Premium Server delivers an elevated guest experience for suite holders, VIP guests, and other premium clients across the arena’s hospitality areas. The role supports day-of-event food and beverage service, including event setup, in-seat and suite service, guest interaction, stocking, replenishment, and breakdown. Working with the Premium F&B Manager and Premium Supervisor, the server helps execute client expectations with attention to detail, operational precision, and real-time problem solving. A polished, professional demeanor and a passion for high-touch hospitality are important; experience in hotels, luxury events, private clubs, or fine dining is strongly preferred. The position may involve work inside or outside the building, depending on event needs, and requires flexible hours, including nights, weekends, and holidays. Employees may be scheduled to work until midnight or later. A valid food handler’s card is required within 30 days of hire; the company covers training costs and compensates employees for course time. TIPS Certification is also required. Applicants must pass a background check.

Requirements

High school diploma or GED.
Previous customer service experience.
Basic math and cash-handling experience.
A valid food handler’s card, to be obtained within 30 days of hire.
TIPS Certification.
Ability to lift and carry 20–50 pounds, including for periods of up to 10 minutes at a time.
Ability to walk long distances for more than 50% of the workday and perform tasks such as pushing and pulling doors, stooping, and bending.
Ability to work evenings, nights, weekends, and holidays, including shifts that may continue until midnight or later.
Ability to work flexible hours and respond quickly and resourcefully to internal and external issues.
Ability to define unclear problems and propose and implement solutions.
Ability to communicate effectively verbally and in writing with staff and vendors.
Ability to work with minimal supervision and interact with customers and staff at all levels, including management.
Strong customer-service orientation, attention to detail, organizational and planning skills, and interpersonal skills.
Professional appearance and demeanor, positive attitude, initiative, self-discipline, and a sense of urgency.
Ability to contribute to teamwork and a positive, ownership-minded work environment.
Must pass a background check.

Nice To Haves

At least 1–2 years of experience in hospitality, catering, premium dining, hotel banquet service, or upscale food and beverage operations.
Experience in sports and entertainment venues, luxury hospitality, or VIP service environments.
Background in hotels, luxury events, private clubs, or fine dining.

Responsibilities

Provide food and beverage service to suite holders, VIP guests, and premium hospitality clients during events.
Prepare suites, lounges, and premium areas before guest arrival, ensuring cleanliness, presentation standards, and service readiness.
Deliver food and beverage orders accurately, promptly, and professionally.
Maintain knowledge of menu offerings, ingredients, specialty items, and beverage selections.
Anticipate guest needs and respond to requests, concerns, and service recovery situations.
Assist with stocking, replenishment, and breakdown of premium service areas before, during, and after events.
Maintain cleanliness, organization, and appearance standards in premium spaces throughout events.
Follow alcohol service guidelines and responsible beverage service procedures.
Communicate with kitchen staff, bartenders, supervisors, and team members to support smooth event execution.
Comply with health, safety, sanitation, and company standards.
Support additional premium hospitality functions as assigned by management.
Follow safety precautions and guidelines.