Catering Server

Compass Group•Stanford, CA

About The Position

The Catering Server takes food and beverage orders and efficiently delivers items to dining room guests at Stanford University Athletics. The role includes greeting guests, following established service procedures, providing prompt and professional service, and maintaining food-handling, sanitation, and cleanliness standards. Servers should understand menu items, ingredients, specialized diets, and allergens; assist guests with food and drink choices; and communicate with kitchen staff to ensure accurate orders and accommodate special requests. The position also involves handling tickets and cash, addressing guest concerns, setting up and maintaining the dining room, operating food-service equipment, and supporting other departments during events and functions.

Requirements

  • Ability to communicate exceptionally well and get along with others.
  • Ability to remain flexible and patient when communicating with guests and staff.
  • Ability to follow established service procedures and safe food-handling, sanitation, and cash-handling standards.

Responsibilities

  • Promptly and warmly greet dining room guests and take food and beverage orders efficiently according to established service steps.
  • Deliver food promptly and professionally while following safe food-handling and sanitation standards.
  • Follow up with guests to address additional needs or requests.
  • Demonstrate understanding of menu items and ingredients; advise guests on food and drink combinations and accommodate reasonable requests and preferences.
  • Demonstrate knowledge of specialized diets and allergens as needed.
  • Communicate with back-of-house staff to ensure orders are delivered correctly and special requests are accommodated.
  • Collect tickets and follow proper cash-handling procedures.
  • Promote a clean, safe, and neat environment for guests.
  • Maintain sensitivity and confidentiality regarding personal or medical information shared by guests.
  • Address complaints or issues promptly and relay relevant information to a supervisor.
  • Set up the dining room before service and maintain it during and after service, meeting established sanitation standards.
  • Operate equipment including fire extinguishers, telephones, iced tea and soda machines, soup wells, and coffee machines.
  • Work with staff from other departments to perform duties during special events and functions.
  • Perform other duties as assigned.

Benefits

  • Instapay (early access to wages) and high-interest savings through the EVEN app
  • Associate Shopping Program
  • Health and Wellness Program
  • Discount Marketplace
  • Employee Assistance Program
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