Catering Server Lead

Sifted • New York, NY

5d • $26 - $26 • Onsite

About The Position

Sifted is hiring a Service Lead to support day-to-day leadership and key areas of community operations. The Service Lead plays a critical role in the kitchen environment, aiding the Account Manager with operations and encouraging and supporting the Host team. The position involves leading and coordinating service, serving as lead host for a breakfast or lunch shift, and guiding the community team through opening, shift operations, and closing. The role is based in both a commercial kitchen and client offices and requires maintaining a ServSafe Food Handler certification.

Requirements

• At least 1 year of experience in service, catering, brand ambassador industries, or an equivalent role.
• Maintain a ServSafe Food Handler certification.
• Be comfortable learning and using hospitality and workplace technology platforms, including Slack, Google Workspace, service apps, tablets, and digital surveys.
• Be operationally minded, highly organized, and resourceful.
• Be able to solve problems in a fast-paced environment and manage multiple tasks simultaneously.
• Have impeccable verbal communication skills, natural leadership tendencies, and a strong interest in problem-solving.
• Maintain a high degree of reliability and trustworthiness.
• Be able to lift up to 50 lbs, stand for long periods, and bend, squat, and reach.

Responsibilities

• Lead the community team through opening, shift operations, and closing.
• Lead and coordinate service.
• Serve as the lead host for the breakfast or lunch shift.
• Ensure the host feedback survey is completed each shift and communicate updates to the Account Manager daily.
• Coordinate with donation and compost pickup partners each day.
• Provide leadership, encouragement, and support to the team.

Benefits

• $26 per hour.
• Company-sponsored health insurance plans, including a 100% company-paid HDHP, with vision and dental opt-in.
• 80 hours of PTO with each year of employment.
• Paid winter break from December 24 to January 1.
• 401(k) program available after six months of employment.
• Free lunch during meal service.
• Opportunities to take on larger roles and learn with a fast-growing start-up.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed