Catering Server

DECC•Duluth, MN
•$16 - $28•Onsite

About The Position

Catering Servers operate the catering department during events, efficiently handling setup, service, and cleanup. This is a part-time, event-driven position with a schedule based on DECC event needs. Shifts may be during the day, afternoon, or evening on various days of the week and may include holidays. Weekly hours are flexible and depend on scheduled events; a set number of hours or definite ending time cannot be guaranteed, though an estimated ending time will be provided. The position is at-will and non-exempt. The DECC provides uniform shirts, aprons, and name tags; employees provide black dress pants and black shoes. Long hair must be pulled back. Servers work in a convention and entertainment venue. The environment frequently includes wet or humid conditions and moving mechanical parts, and occasionally includes extreme heat or cold. Noise is usually moderate but can occasionally be loud. The role requires standing for long periods, carrying food, drink, and dish trays, and moving through busy, crowded areas. Employees may need to lift or move up to 25 pounds, bend, reach, squat, and push carts. Applicants must be at least 16 years old and successfully complete reference checks, a background check, and a drug test if applicable. The DECC verifies identity and employment authorization using Form I-9. The DECC is an Equal Opportunity Employer and states a commitment to sustainability, with events intended to provide economic and environmental benefits to the city.

Requirements

  • No minimum education requirements.
  • Respond courteously and promptly to customer needs.
  • Ability to provide a high level of customer service.
  • Ability to adapt to changes, delays, or unexpected events.
  • Ability to move quickly through the complex when events span multiple areas or when supplies are needed.
  • Strong organizational and time-management skills.
  • Must be at least 16 years of age.
  • Successful completion of reference checks and a background check; drug test if applicable.
  • Must provide acceptable documents verifying identity and employment authorization at hire.
  • Able to stand for long periods and carry food, drink, and dish trays.
  • Frequently lift and/or move up to 25 pounds; bend, reach, squat, and push carts.
  • Able to navigate busy and crowded areas safely and quickly.

Nice To Haves

  • Serving experience.

Responsibilities

  • Set tables for events with dishes, tableware, napkins, and other items.
  • Serve food and beverages from the kitchen and/or service areas.
  • Relay special requests to the kitchen.
  • Clear and/or reset tables after courses or meals.
  • Assist with plating meals when required.
  • Clean up after meals and wash equipment.
  • Clean and restock service areas.
  • Cooperate with and assist coworkers on other assigned projects.
  • Provide service-oriented assistance to guests, answer questions, and help with food and service inquiries.
  • Assist the team and other departments with event-related tasks, including light cleaning and moving chairs or signage.
  • Maintain a professional and hospitable appearance and atmosphere.
  • Follow sanitation, health, and safety protocols.

Benefits

  • Free parking
  • Employee wellbeing initiatives
  • Monthly bus pass bus reimbursement program
  • Public Employee Retirement Account (PERA) pension plan with employer match
  • Optional Minnesota Deferred Compensation Plan
  • Free Employee Assistance Program
  • Paid Time Off
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