Catering Sales Manager

B.F. Saul Company Hospitality Group•Washington, DC

22h

About The Position

The Catering Sales Manager solicits, books, plans, and coordinates meetings and functions while maximizing banquet space and revenue to meet or exceed catering sales goals. The role develops new and repeat business, manages an individual market, supports both corporate and social events, and builds client relationships to encourage future bookings. The manager prepares event contracts and documentation, coordinates event requirements with hotel departments, and ensures accurate event orders, checks, and billing. The position also provides support to the sales, marketing, and catering department and may carry out supervisory responsibilities such as training employees and directing work.

Requirements

Three years of catering sales and service experience.
Excellent English reading, writing, and oral proficiency.
Proven interpersonal skills and a track record of successful client interactions.
Good organizational skills and attention to detail.
Ability to work long and irregular hours, including weekends and evenings.
Ability to negotiate, organize, and work under pressure.
Computer literacy, including MS Word, Excel, email, and Internet use.
Ability to read and interpret business and technical materials, write reports and business correspondence, and present information effectively.
Ability to calculate discounts, interest, commissions, percentages, and related figures, and apply basic algebra and geometry.
Ability to solve practical problems and interpret written, oral, diagrammatic, or schedule-based instructions.
Ability to stand, talk, and hear regularly; sit frequently; and lift or move up to 10 pounds regularly, 25 pounds frequently, and 50 pounds occasionally.

Nice To Haves

Basic knowledge of audio-visual equipment, Internet, and telecommunication technology.
Knowledge of Delphi Sales and Catering Software.

Responsibilities

Solicit, develop, negotiate, and book new and repeat business through outside calls, networking, and other activities.
Manage and develop an individual market to achieve booking goals, including corporate and social markets.
Maximize banquet-space use and yield event space to meet sales goals and maximize revenue.
Produce accurate booking contracts and finalize requirements for personally booked events, upselling where appropriate.
Communicate event requirements in writing and through personal contact with hotel departments; ensure accurate Banquet Event Orders, Banquet Checks, and final billing.
Follow hotel billing procedures and ensure applicable credit policies are followed before events.
Assist with sales, marketing, and catering inquiries, high telephone volume, and walk-in site inspections.
Attend internal meetings as directed and required.
Prepare status and period-end reports for management.
Carry out supervisory responsibilities, including training employees and planning, assigning, and directing work.
Perform special projects and other job-related duties assigned by a supervisor.
Comply with hotel sales and marketing standards and work professionally with coworkers.