Catering Sales Manager - Graduate by Hilton Eugene

Schulte Hospitality Group • Eugene, OR

1d

About The Position

Schulte Hospitality Group is seeking a service-oriented Catering Sales Manager for Graduate by Hilton Eugene. The role focuses on driving customer loyalty and hotel revenue through catering and event sales, prospecting for new accounts, advising clients about hotel facilities and services, and managing sales activity from solicitation through contract and customer communication. The manager conducts hotel and banquet-facility tours, responds to client requests and proposals, monitors competitors, and supports business, marketing, and budget planning. The position requires flexible work hours that may include evenings, weekends, and holidays.

Requirements

• High school education or equivalent; post-high-school education is preferred.
• At least three years of experience in hotel or conference catering or sales.
• Ability to communicate effectively verbally and in writing.
• Excellent listening and problem-solving skills.
• Ability to exceed the expectations of guests and team members.
• Negotiation skills.
• Strong computer skills.
• Flexible work hours that may include evenings, weekends, and holidays.

Nice To Haves

• Post-high-school education.

Responsibilities

• Learn the hotel brand and strategy, and drive customer loyalty by delivering service excellence throughout each customer experience.
• Identify and solicit new accounts through telemarketing, appointments, site tours, cold calls, and inquiries by email, phone, and in-person interactions.
• Advise clients on hotel facilities and services when proposing and contacting groups and events.
• Establish a client base of organizations, associations, and corporate businesses through direct sales efforts.
• Negotiate food and beverage, function space, room rates, and hotel services to meet or exceed hotel revenue goals.
• Achieve predetermined revenue and sales activity goals.
• Negotiate contracts according to company standards.
• Complete and document all pertinent aspects of solicitation, closing, and customer communications.
• Conduct hotel and banquet-facility tours and entertain qualified potential clients according to company and property policies and procedures.
• Respond promptly and accurately to client requests for proposals and information.
• Monitor local competitors and compare their operations with the hotel's operation.
• Complete daily, weekly, and monthly reports as directed by the DOS/GM.
• Participate in quarterly and annual business and marketing plans and assist with the budget process.
• Perform other duties as assigned to meet business objectives.

Benefits

• Daily Pay
• Free telemedicine and virtual mental health care access for all associates starting on day one
• Multiple health insurance options
• Life insurance options
• 401(k) plan with company match
• Paid parental leave
• Paid time off
• Holiday pay
• Pet insurance
• Employee Assistance Program
• Schulte Savings Marketplace discounts on event tickets, electronics, gym memberships, and more

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED