Catering Sales Manager

SpringHill Suites Panama City Beach (OTO Development)•Panama City Beach, FL
•$55,000 - $65,000

About The Position

The Catering Sales Manager generates new business and manages existing accounts to achieve and exceed catering revenue goals. The role solicits and secures catering events such as weddings, corporate meetings, social events, and banquets, while maintaining client relationships and ensuring a smooth transition from sales to event execution. The position is based at a beachfront property managed by OTO Development and offers salary plus commission. The manager works with clients and internal culinary, banquet, and operations teams to plan customized events and support successful execution. They maintain client records, sales activity reports, and forecasts using hotel systems such as Delphi and Opera, and stay informed about industry trends, competitors, and market conditions. Travel outside the local area is minimal and occasional.

Requirements

  • 2 to 4 years of experience in catering sales or event planning, preferably in a hotel or hospitality environment.
  • Strong understanding of banquet and catering operations.
  • Excellent communication, presentation, and negotiation skills.
  • Ability to manage multiple clients and events simultaneously.
  • Proficiency in Microsoft Office.
  • Willingness to work flexible hours, including evenings and weekends, as required by events.
  • Valid driver's license.

Nice To Haves

  • Bachelor’s degree in Hospitality, Business, Marketing, or a related field (preferred).
  • Experience with sales or CRM systems.

Responsibilities

  • Proactively solicit new catering business through prospecting, networking, and cold calling.
  • Respond promptly to catering event inquiries with detailed proposals and pricing.
  • Conduct client site visits and walkthroughs to present event spaces and property capabilities.
  • Build and maintain relationships with local businesses, event planners, and vendors.
  • Collaborate with culinary and banquet teams to create customized menus and service experiences.
  • Prepare and review contracts, accurately documenting event details and client expectations.
  • Coordinate with operations teams to support successful event execution and client satisfaction.
  • Maintain client records, sales activity reports, and forecasts using hotel systems such as Delphi and Opera.
  • Meet or exceed monthly and annual catering sales goals set by the Director of Sales or Catering.
  • Stay updated on industry trends, competitors, and market conditions.

Benefits

  • Medical insurance options
  • Dental insurance
  • Vision insurance
  • 401(k) with company match
  • Company-provided life insurance
  • Tuition assistance
  • Paid time off
  • Paid holiday time
  • Travel discounts
  • Competitive pay and benefit programs
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