Catering Sales Manager

Doubletree Columbia•Columbia, SC

About The Position

The Catering Sales Manager drives revenue growth and brings in new business by establishing the property’s catering department as a preferred location for catering and events. The role sells the hotel’s public spaces, food and beverage, and function-planning services to maximize hotel revenue and profits. It requires attentive, friendly service and creative recommendations that help clients plan events suited to their needs.

Requirements

At least one year of sales experience in hospitality or experience as a catering manager.
Experience with Delphi FDC or Sales Pro.
Experience with the brand’s property management system (PMS) and sales-related applications.
Proficiency in Microsoft 365 or similar computer applications.
At least a high school diploma, GED, or equivalent.
A pre-employment background check is required.

Nice To Haves

Bachelor’s degree in Hospitality, Culinary Arts, Marketing, or a related field.

Responsibilities

Maintain a warm and friendly demeanor at all times.
Meet or exceed budgeted catering sales goals.
Accurately forecast catering revenues for the following month.
Analyze short-term fluctuations and direct selling activities to maximize revenue.
Prepare the catering sales plan for the following year.
Produce sales department reports in a timely manner.
Target group and catering accounts, markets, or segments through proactive solicitation and account saturation.
Use company-wide tools, systems, and applications.
Identify, qualify, and solicit new group and catering business to achieve personal and property revenue goals.
Identify accounts and market segments that produce effective catering business and balance them to maximize revenue.
Perform displacement analysis for groups or accounts as needed.
Know the property’s SWOT and competitive set.
Demonstrate commitment to superior guest service by personally responding to guest needs.
Conduct site visits and coordinate with all departments for event spaces.