Catering Sales Manager

Costa Vida•Phoenix, AZ

25d

About The Position

The Catering Sales Manager generates new business, manages client relationships, and coordinates with the catering team to support successful event execution. The role uses sales skills, customer service, and knowledge of the catering industry to develop client accounts and deliver tailored catering solutions. The manager identifies and pursues business opportunities, develops sales strategies, prepares proposals and contracts, negotiates agreements, and tracks sales performance. The role also collaborates with catering operations on event planning and service delivery, monitors industry and competitor trends, gathers client feedback, and may assist with training and mentoring team members. Work takes place in office and restaurant settings without hazardous or significantly unpleasant conditions. The position may involve client meetings and events at various locations, irregular hours including evenings and weekends, driving, and occasional lifting of up to 20 pounds.

Requirements

Degree or equivalent work experience in Business, Marketing, Hospitality Management, or a related field.
Proven sales experience, preferably in the catering or hospitality industry.
Strong sales and negotiation skills, with a track record of meeting or exceeding sales targets.
Excellent communication and interpersonal skills, with the ability to build and maintain client relationships.
Strong organizational and multitasking abilities, with attention to detail.
Proficiency in sales and CRM software and Microsoft Office Suite.
Ability to work independently and as part of a team in a fast-paced environment.
Flexibility to work irregular hours, including evenings and weekends, as needed for client meetings and events.
Valid driver’s license and ability to drive a personal or company vehicle to client meetings, site visits, and events.
Ability to lift and carry up to 20 pounds occasionally.

Responsibilities

Identify and pursue new business opportunities to meet sales targets and expand the client base.
Develop and implement strategies to attract new clients and grow existing accounts.
Build and maintain client relationships, understand client needs and preferences, and provide tailored catering solutions and customer service.
Prepare and present catering proposals and contracts, negotiate terms, pricing, and service agreements, and close sales.
Collaborate with the catering team on event planning and coordination, including menu selection, setup, logistics, and service delivery.
Research industry trends, competitor offerings, and pricing strategies to develop competitive catering packages.
Track and report sales performance, revenue, client acquisition, and market penetration; provide regular updates to management.
Gather and analyze client feedback, improve catering services, and address client issues or concerns.
Work with the catering operations team to align sales with service delivery.
Assist with training and mentoring new team members as needed.