Catering Sales Manager

Concord Hospitality Enterprises•Washington, DC

2d•$70,000 - $75,000

About The Position

Concord Hospitality is seeking a proactive, results-driven Catering & Sales Manager to lead social and corporate catering events, including guest room bookings. The role combines sales, event management, and guest service, with a focus on maximizing revenue and delivering exceptional experiences. A flexible schedule is required, including weekends and, during peak season, Tuesday through Saturday. The manager will lead and support team members, foster an inclusive and professional work environment, and uphold integrity, transparency, respect, and professionalism. The role includes selling and managing catering events, coordinating with hotel departments, developing client relationships, overseeing event communications and records, and guiding staff to ensure service standards and successful event execution. Concord Hospitality describes its culture as “Associate First,” with investment in associate training and development, growth, balance, and diversity. Its stated cornerstones are Quality, Integrity, Community, Profitability, and FUN.

Requirements

At least 2 years of experience in catering sales, hotel convention services, banquet management, hotel sales, or culinary arts, or an equivalent combination of education and experience.
Strong communication, negotiation, and organizational skills.
Ability to work a flexible schedule and thrive in a fast-paced environment.
Guest-focused approach, attention to detail, and commitment to outstanding service.

Responsibilities

Sell and manage social and corporate catering events, including guest rooms, banquet food and beverage, and upselling contracted groups.
Negotiate contracts, suggest menus, and coordinate room setups according to policy and client needs.
Collaborate with hotel departments to ensure successful event execution and guest satisfaction.
Generate new business through solicitation, networking, and follow-up with past clients.
Finalize and distribute Banquet Event Orders (BEOs) and maintain accurate event records.
Lead pre-event, on-site, and post-event communications to support service excellence.
Monitor budgets, sales quotas, and revenue opportunities, and implement strategies to increase catering revenue during low-demand periods.
Conduct site tours for prospective clients and facilitate client meetings as needed.
Train, delegate, and guide staff to support smooth event operations and service standards.
Inspire and support team members, encourage them to reach their potential, and create a respectful and professional workplace.