Catering Sales Manager - Graduate by Hilton Eugene

Schulte Companies•Eugene, OR

About The Position

Schulte Hospitality Group is seeking a service-oriented Catering Sales Manager for Graduate by Hilton Eugene. The role focuses on generating catering and group business, building customer loyalty, and delivering service excellence throughout the sales process. The manager develops client relationships, advises clients on hotel facilities and services, negotiates event and lodging terms, and works toward established revenue and sales activity goals. The position also involves monitoring local competitors, reporting on sales activity, and contributing to business, marketing, and budget planning. Candidates should have at least a high school education and three years of hotel or conference catering/sales experience. Post-high-school education is preferred. The role requires effective verbal and written communication, listening and problem-solving, negotiation, strong computer skills, and flexible work hours that may include evenings, weekends, and holidays.

Requirements

At least a high school education.
At least three years of hotel or conference catering/sales experience.
Ability to communicate effectively verbally and in writing.
Excellent listening and problem-solving skills.
Ability to exceed the expectations of guests and team members.
Negotiation skills.
Strong computer skills.
Flexible work hours that may include evenings, weekends, and holidays.

Nice To Haves

Post-high-school education.

Responsibilities

Learn the hotel brand and strategy.
Drive customer loyalty and grow account share by delivering service excellence throughout customer experiences.
Identify and solicit new accounts through telemarketing, appointments, site tours, cold calls, and email, phone, and in-person inquiries.
Advise clients on hotel facilities and services when proposing and contacting groups and events.
Establish a client base of organizations, associations, and corporate businesses through direct sales efforts.
Negotiate food and beverage, function space, room rates, and hotel services to meet or exceed hotel revenue goals.
Achieve predetermined revenue and sales activity goals.
Negotiate contracts according to company standards.
Complete and document solicitation, closing, and customer communications.
Conduct tours of the hotel and banquet facilities and entertain qualified potential clients in accordance with company and property policies and procedures.
Respond promptly and accurately to client requests for proposals and information.
Monitor local competitors and compare their operations with the hotel's operation.
Complete daily, weekly, and monthly reports as directed by the DOS/GM.
Participate in quarterly and annual business and marketing plans and assist with the budget process.
Perform other duties as assigned to meet business objectives.

Benefits

Daily Pay, allowing associates to get paid today for work performed today.
Free telemedicine and virtual mental health care access for all associates starting on day one.
Multiple health insurance options.
Life insurance options.
401(k) plan with company match.
Paid parental leave.
Paid time off for eligible associates in accordance with company policy.
Holiday pay.
Pet insurance.
Employee Assistance Program.
Discounts on event tickets, electronics, gym memberships, and more through Schulte Savings Marketplace.