Catering Manager

Olympic Club•San Francisco, CA

2d•Onsite

About The Position

The Olympic Club is hiring a full-time Catering Manager for its Lakeside Clubhouse in San Francisco. The Clubhouse hosts more than 700 member events each year, including weddings, wine dinners, holiday parties, sports tournaments, and other occasions. The Catering Manager oversees and manages the Lakeside Clubhouse Catering department and is responsible for booking and delivering events while helping provide members with an exceptional experience. The manager coordinates clients’ events from initial inquiry through post-event follow-up, including tours, event options, menus, décor, and timely communication of detailed banquet event orders (BEOs) to the Clubhouse team. The role oversees staff during weddings and selected other events, collaborates with the Executive Chef and food and beverage management on menus, pricing, event setups, and service standards, and works with the Catering Assistant on upcoming arrangements. The position also assists the Catering Director with annual budgeting and monthly reviews, generates new business through Club membership, networking, and social media, manages vendors and event-day operations, and processes event billing within 48 hours. The Catering Manager is expected to meet performance goals, encourage repeat business, follow applicable laws and Club policies, and attend requested meetings. A flexible schedule, including evenings, weekends, and holidays, is required based on business needs. Regular attendance is expected.

Requirements

At least 3 years of food and beverage management experience in a luxury or high-end hospitality environment, completing the full service cycle.
Previous banquet or events management experience.
Extensive experience selling and/or servicing weddings, corporate events, and meetings.
Knowledge of San Francisco business trends and competition.
Strong communication and relationship-building skills with members and coworkers.
Ability and willingness to work long hours, including days, evenings, weekends, and holidays, based on business and operational needs.
Proficiency with Microsoft Office, including Word, Excel, and Outlook.

Nice To Haves

Associate or bachelor’s degree, or foreign equivalency, in Hospitality Management or a related field.
Proven success in increasing catering sales year over year.
Working knowledge of catering software such as Northstar, ResDiary, or Allseated.

Responsibilities

Oversee, manage, and direct functions of the Lakeside Clubhouse Catering department, including booking events.
Coordinate events from the initial sales inquiry through preparation, event execution, and post-event client follow-up.
Answer inquiries, offer property tours, and review room and setup options, décor, and food with clients.
Confirm event details with clients and communicate them to the Clubhouse management team through timely, detailed banquet event orders.
Oversee staff at weddings and certain other events, ensuring service standards, policies, and safety regulations are followed.
Work with the Executive Chef to create specialized event menus and communicate with the Catering Assistant about upcoming events.
Collaborate with food and beverage management on menus, pricing, banquet setups, and service standards within Club guidelines and goals.
Assist the Catering Director in preparing the annual budget and review it monthly to help ensure banquet revenue projections are met.
Generate new business through Club membership, networking, and social media marketing.
Attend weekly BEO meetings and ensure event details are communicated to departments and staff.
Ensure proper room setup, manage vendors, and serve as the onsite or day-of event manager.
Process event billing within 48 hours of completion and provide billing information for payroll in a timely manner.
Meet or exceed annual performance goals, maintain repeat business, and develop new business within the membership.
Follow federal, state, local, and San Francisco employment, health, and safety laws, Cal/OSHA regulations, wage and hour laws, union contracts, and Club policies and procedures.
Maintain professional and ethical standards and attend management or other meetings as requested.
Perform other duties as assigned by the Club, Catering Director, Assistant General Manager, or Lakeside Clubhouse Manager.