CATERING MANAGER

Compass Group•Charlotte, NC
•$75,000 - $85,000•Onsite

About The Position

Eurest is seeking a hospitality-focused Catering Manager to lead catering operations at a busy national-account corporate dining location in Charlotte, North Carolina. The role oversees the planning and execution of catered functions, from event orders through final invoicing, while delivering high-quality service to clients and diners. The manager works with the food and beverage and culinary teams to develop tailored menus and culinary programs, and leads and develops service staff. The schedule is flexible within Monday through Friday and includes some evenings during peak business days, Tuesday through Thursday.

Requirements

  • Associate of Science degree or equivalent experience.
  • At least two years of experience leading catering in corporate dining, hospitality, or event operations.
  • General hospitality knowledge and an interest in sustainability and sustainable food practices.
  • Ability to serve a diverse, high-volume customer base in a friendly and efficient manner.
  • Ability to use a web-based ordering system to process requests, order changes, menu updates, and client profiles.
  • Proficiency with word-processing and spreadsheet applications.
  • Polished, professional email-writing skills for clients and customers.
  • Ability to work independently, solve problems, and complete tasks without direct instruction.
  • Ability to meet company uniform standards and use required personal protective equipment per company guidelines.
  • Flexibility to work Monday through Friday, including some evenings Tuesday through Thursday during peak business days.

Responsibilities

  • Oversee daily operations for all on-site catered events.
  • Manage event-order communications, scheduling, delivery, setup, and cleanup.
  • Train, schedule, and develop service staff, and communicate proactively with the food and beverage team.
  • Collaborate with the culinary team to deliver tailored menus and culinary programs.
  • Provide exceptional guest service with attention to detail.
  • Manage financial results, including analysis and accurate invoicing for all events.
  • Oversee special events from concept through follow-through.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability insurance
  • Retirement plan
  • Paid time off
  • Holiday time off (varies by site and state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
  • Paid Parental Leave
  • Personal Leave
  • Employee referral bonus
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