Catering Lead
About The Position
This role is responsible for ensuring guests receive outstanding service by creating a friendly environment, maintaining high standards of product knowledge, and executing all components of customer service. The Catering Lead will serve food to guests with a high level of customer service, prepare tables with place settings, and ensure health codes and alcohol serving regulations are followed. Additionally, this position involves preparing food and beverages, assisting with collecting banquet equipment, and preparing and setting up event rooms. A key responsibility includes shopping for high-quality items for backstage and green rooms, ensuring no bruised produce and communicating any unavailable items.
Requirements
- Must understand and practice the concept of teamwork
- Must have attention to detail.
- Good communication and problem-solving skills
- must have strong customer service skills
- must have basic math skills
- must be able to adapt to changes in the work environment, managing competing demands, frequent changes, delays, or unexpected events
- Demonstrate excellent customer service skills.
- Knowledge of catering, food preparation, and decoration.
- Ability to read, count and write to accurately complete all documentation.
- Remain flexible and adjust to situations as they occur.
- Maintain effective working relationships with clients, employees, exhibitors, patrons and others encountered in the course of employment.
- Ability to operate and use all equipment necessary to accomplish job.
- Regularly required to move around the facility; to stand for long hours during events; talk and hear.
- Daily lifting to 20 lbs., constant reaching, stooping, standing, and walking.
- Must be able to balance serving trays and have good manual dexterity.
- Required to move around the facility; to stand for long hours during events; talk and hear.
- This position requires work inside and outside of the building, parking lots included and some exposure to adverse conditions.
- Performing work through repetitive eye/hand coordination.
Responsibilities
- Ensure that each guest receives outstanding service by providing a friendly environment which includes greeting and acknowledging every guest, maintaining outstanding standards, solid product knowledge and all other components of customer service.
- Serves food to guest with high level of customer service.
- Maintain high standards of safety and cleanliness in all areas
- Must strive to provide guest with a memorable experience and exceed their expectations by anticipating their needs.
- Assist with collecting all banquet equipment to include flatware, china, glassware, and serving pieces needed for each event.
- Assist with preparation and set-up of event room when necessary
- Prepare tables with place settings as instructed
- Ensure health codes are followed
- Prepares food and beverage for customer
- Follow all rules and regulations for serving alcohol
- Shop for backstage and green rooms items that have the highest quality. No bruised fruits or vegetables. Communicate items that are unavailable
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
