Catering Lead

Panera Bread • Lakeville, MN

12d

About The Position

The Catering Lead supports Panera’s catering operations by helping guests plan and select food for events, responding to inquiries and requirements, and ensuring orders are delivered promptly and accurately. The role includes managing and producing catering orders, providing warm and friendly service, following up with guests, assisting with event deliveries, and promoting Panera Catering to local businesses, schools, and events. The Catering Lead also upholds food safety and quality standards, supports managers and team members, and helps foster a culture of warmth, belonging, growth, and trust.

Requirements

• Be at least 18 years of age.
• Complete basic food safety understanding and practice training, including a Food Handler’s Card where required by law.
• Enjoy working with people and have effective communication skills.
• Be a self-starter who can meet goals with limited supervision.
• Have excellent organizational and time-management skills.
• Have a personal vehicle available for deliveries and an acceptable driving record.
• Be able to safely operate a passenger motor vehicle.
• Be available for flexible hours, including nights and weekends, in a fast-paced environment with shifting priorities.
• Be able to lift, carry, push, or pull objects weighing 25–50 pounds.
• Be able to stand and walk for up to 3 hours.
• Be able to communicate clearly and quickly understand directions from guests and associates in a loud environment.

Responsibilities

• Manage and produce catering orders for guests.
• Create memorable guest experiences through warm, friendly service, effective communication, and proactive follow-ups.
• Assist with delivering orders to guests’ events.
• Adhere to health and food safety standards.
• Maintain Panera’s food quality standards.
• Build excitement and interest in Panera’s products and services.
• Market Panera Catering to local businesses, schools, and events.
• Assist and support managers and team members as needed.
• Help build a culture of warmth, belonging, growth, and trust.

Benefits

• Competitive pay and eligibility for team tips
• Free on-shift meals and unlimited fountain beverages
• Flexible and reliable scheduling
• Paid vacation, sick time, and holidays for full-time team members
• Medical, dental, vision, life, and pet insurance
• 401(k) with matching
• Career advancement and leadership development opportunities
• Tuition discounts
• Team member perks and rewards
• Team member assistance program

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed