Catering Lead

Panera Bread • Bonita Springs, FL

3d

About The Position

At Panera, the Catering Lead plays a crucial role in catering operations. The role helps guests plan and select food for their events, responds to inquiries and requirements, and helps ensure a hassle-free hosting experience with food delivered promptly and accurately. The Catering Lead creates memorable guest experiences through warm, friendly service, effective communication, and proactive follow-up. The role also supports catering deliveries, food safety and quality standards, local marketing, and the restaurant team.

The position requires flexible hours, including nights and weekends, in a fast-paced environment with shifting priorities. The role involves operating a personal vehicle to deliver orders, lifting and carrying objects weighing 25–50 pounds, and standing and walking for up to three hours.

Requirements

• Be at least 18 years old.
• Complete basic food safety understanding and practice training; hold a Food Handler’s Card where required by law.
• Enjoy working with people and have effective communication skills.
• Be a self-starter who can meet goals with limited supervision.
• Have excellent organizational and time-management skills.
• Have a personal vehicle available for order deliveries and an acceptable driving record; be able to safely operate a passenger motor vehicle.
• Be available for flexible hours, including nights and weekends.
• Be able to lift, carry, push, or pull objects weighing 25–50 pounds.
• Be able to stand and walk for up to three hours.
• Be able to communicate clearly and quickly understand guests’ and associates’ directions in a loud environment.

Responsibilities

• Manage and produce catering orders for guests.
• Create memorable experiences through warm, friendly service, effective communication, and proactive follow-ups.
• Assist with delivering orders to guests’ events.
• Adhere to health and food safety standards.
• Maintain Panera’s food quality standards.
• Build excitement and interest in Panera’s products and services.
• Market Panera Catering to local businesses, schools, and events.
• Assist and support managers and team members as needed.
• Help build a culture of warmth, belonging, growth, and trust.
• Represent Panera’s guiding values and behaviors by taking initiative, working as a team, learning and growing, and celebrating success.

Benefits

• Competitive pay and eligibility for team tips
• Free on-shift meals and unlimited fountain beverages
• Flexible and reliable scheduling
• Paid vacation, sick time, and holidays for full-time team members
• Medical, dental, vision, and life insurance
• Pet insurance
• 401(k) with company match available
• Career advancement and leadership development opportunities
• Tuition discounts
• Team member perks and rewards
• Team member assistance program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed