Casualty General Adj

Crawford•Seattle, WA

2d•Hybrid

About The Position

Crawford is seeking a Casualty General Adjuster to evaluate, investigate, and resolve complex casualty claims from initial assignment through final resolution. The role reviews coverage and policy language, assesses liability, evaluates incoming claim risk, sets initial reserves, and arranges outside field investigations when needed. The adjuster manages litigation according to protocol, establishes claim and litigation budgets, oversees outside field spending, and controls claim costs. The position involves direct file handling and interactions with clients, vendors, legal counsel, and field teams. The adjuster prepares reports for clients and other required audiences, supports quarterly or annual client-specific audits, and resolves claims by applying coverage, liability assessments, client instructions, and authority levels. Resolution work may include obtaining demands, making offers, issuing settlement checks, regulatory filings, salvage disposal, and pursuing subrogation where appropriate. The role is based in Seattle, Washington, and may require travel, on-call availability, and work beyond normal business hours depending on workload and business needs.

Requirements

Bachelor's degree from a four-year college.
Seven or more years of casualty claims experience.
Coverage analysis skills and ability to interpret policy forms.
Knowledge of various statutory laws.
Must hold licenses required by applicable state and local jurisdictions.
Must have a valid driver's license.
Must complete designated courses while in the position in order to advance.

Responsibilities

Evaluate risk for incoming claims.
Investigate, evaluate, and resolve casualty claims from initial assignment through final resolution.
Review coverage, policy language, endorsements, client instructions, and other records to determine coverage.
Assess liability and determine the appropriate course of action.
Set initial reserves and arrange outside field investigations when needed.
Manage litigation according to established protocols.
Set claim and litigation budgets and manage outside field investigation expenses.
Control claim costs and expenses.
Interact with clients by phone, email, and reporting.
Direct and interact with outside field resources and vendors.
Handle claim files directly.
Prepare reports by collecting and summarizing information required by clients, local, state, and federal government, and Crawford.
Resolve claims by applying coverage, liability assessments, client instructions, and required authority levels; obtain demands, make offers, issue settlement checks, make regulatory filings, dispose of salvage, and pursue subrogation when appropriate.
Determine whether litigation is necessary.
Assist with quarterly or annual client-specific audits.