Property General Adj

Crawford & Company • Ridgeland, MS

21h • $49,048 - $89,694 • Hybrid

About The Position

Crawford & Company is hiring a Property General Adj to handle complex property claims in Mississippi. The position is based in Ridgeland or Hattiesburg and uses a hybrid work setup, combining work from home with driving and field inspections. The role includes investigating and adjusting property claims, determining coverage and liability, managing claim costs and caseload, resolving claims, and maintaining client relationships and business. A variable schedule, including on-call work, may be required; work beyond normal business hours and travel may be necessary depending on workload.

Requirements

• At least 5 years of property claims experience.
• College degree or equivalent combination of education and experience.
• Previous experience adjusting complex property claims or claims involving heavy losses.
• Strong investigation, negotiation, and claims-handling skills.
• Ability to work independently and conduct field inspections.
• Strong verbal and written communication skills and customer service abilities.
• Good attention to detail.
• Strong analytical and mathematical ability.
• Strong organizational and interpersonal skills.
• Computer knowledge.
• Required licenses for applicable state and local jurisdictions.
• Valid driver's license.
• Complete continuing education requirements outlined by Crawford Educational Services.
• Variable schedule, including on-call availability, may be required; ability to work beyond normal business hours when necessary.
• Travel may be required during or outside normal business hours when necessary.

Nice To Haves

• Associate in Claims (AIC) through AICPCU.

Responsibilities

• Examine claim forms, policies, endorsements, client instructions, and other records to determine coverage.
• Investigate claims by interviewing claimants and witnesses, obtaining official reports, inspecting physical damage, and comparing claim information with evidence.
• Set loss reserves.
• Prepare reports and collect and summarize information required by clients, government agencies, and Crawford & Company.
• Settle claims by determining carrier liability and applicable authority, obtaining demands, making offers, issuing settlement checks, filing with regulatory agencies, disposing of salvage, and pursuing subrogation when appropriate.
• Control claim costs and maintain an expected caseload.
• Recommend litigation when appropriate.
• Present evidence at legal proceedings and prepare reports and other documents as evidence.
• Comply with federal and state regulations and service standards to maintain the company's reputation and insurance product integrity.
• Maintain professional and technical knowledge through continuing education.
• Call on local businesses to solicit new business or maintain existing business.
• Assist and mentor junior adjusters with claims handling when needed.
• Maintain and grow a portfolio of business and clients.
• Use available technology and automation to maximize claim-handling efficiency.
• Conduct roof inspections as needed.
• Uphold the Crawford Code of Business Conduct.
• Participate in special projects or perform duties in other areas as requested.

Benefits

• Competitive base pay.
• Bonus/incentive pay and other performance-based rewards, if applicable.
• Medical, dental, and vision plans.
• Prescription drug coverage.
• HSA, HRA, and FSA accounts.
• Paid holidays, vacation, and sick leave.
• 401(k) retirement plan.
• Tuition assistance.
• Paid parental leave.
• Supplemental health benefits.
• Enhanced mental health support at no cost.
• Virtual physical therapy at no cost.
• Caregiving services at no cost.
• Life Assistance Program at no cost.
• Training programs that promote continuous learning and career progression.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed