Casualty General Adj
About The Position
The Casualty General Adjuster evaluates incoming casualty claims and manages complex claim files from initial assignment through final resolution. The role reviews coverage and policy language, assesses liability and risk, sets initial reserves, and determines whether outside field investigation or litigation is needed. The adjuster manages litigation according to protocol, establishes claim and litigation budgets, directs outside field spending, and controls claim costs. The position involves direct file handling and interaction with clients, vendors, legal counsel, and field teams. The adjuster prepares reports for clients and applicable agencies, assists with client-specific audits, and resolves claims in accordance with coverage, client instructions, and authority levels. A variable schedule, including on-call work, and travel may be required; work beyond normal business hours may be needed depending on workload and case requirements.
Requirements
- Bachelor's degree from a four-year college.
- Seven or more years of casualty claims experience.
- Coverage analysis skills and ability to interpret policy forms.
- Knowledge of various statutory laws.
- Must hold licenses required by applicable state and local jurisdictions.
- Must have a valid driver's license.
- Must complete designated courses while in the position to advance.
- A variable schedule, including on-call work, may be required; work beyond normal business hours may be necessary depending on caseload.
- Travel may be required during or outside normal business hours.
Responsibilities
- Evaluate the risk of incoming claims.
- Review coverage, policies, endorsements, client instructions, and other records to determine applicable coverage.
- Set initial reserves and determine whether outside field investigation is needed.
- Manage litigation according to established protocols and determine whether litigation is necessary.
- Set claim budgets and budgets for outside field spending, and control claim costs.
- Handle files directly and interact with clients by phone, email, and reporting.
- Direct and interact with outside field personnel and vendors.
- Prepare reports by collecting and summarizing information required by clients, local, state, and federal government, and Crawford.
- Settle claims by determining coverage, liability, client instructions, and required authority levels; obtain demands and make offers to claimants.
- Issue settlement checks, make regulatory filings, dispose of salvage, and pursue subrogation when appropriate.
- Prepare final reports for clients and assist with quarterly or annual client-specific audits.
Benefits
- Competitive base pay.
- Bonus/incentive pay and other performance-based rewards, if applicable.
- Medical, dental, and vision plans.
- Prescription drugs.
- HSA, HRA, and FSA accounts.
- Paid holidays, vacation, and sick leave.
- 401(k) retirement plan.
- Tuition assistance.
- Paid parental leave.
- Supplemental health benefits.
- Enhanced mental health support at no cost.
- Virtual physical therapy at no cost.
- Caregiving services at no cost.
- Life Assistance Program at no cost.
- Training programs that promote continuous learning and career progression.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
