Casualty Claims Adjuster, Attorney Represented - Hybrid

Liberty Mutual Insurance•Uniondale, NY

20h•$61,000 - $91,000•Hybrid

About The Position

The Casualty Claims Adjuster, Attorney Represented investigates, manages, and resolves Bodily Injury claims assigned directly with injured parties, while also assisting in providing service to policyholders. Qualified applicants must reside within a 50-mile radius of the company’s New York and New Jersey office. The role starts January 11, 2027. The position follows a hybrid work arrangement. During the first few months after virtual training, there may be several in-office days per month to support learning and relationship-building. After training, the standard requirement is at least two in-office days per month, with occasional additional days for special meetings a few times per year. Attendance and active engagement during training are mandatory. The role requires a growth mindset, adaptability, resilience, and a commitment to positive interactions and continuous improvement. The company describes a culture focused on development, collaboration, and making a meaningful impact for customers and colleagues.

Requirements

Strong written and oral communication skills.
Good interpersonal, analytical, investigative, and negotiation skills.
Growth mindset and ability to adapt to change, including new standard work and tools.
Ability to obtain proper licensing as required.
Reside within a 50-mile radius of the New York and New Jersey office.
Reliable attendance and active engagement during mandatory training.

Nice To Haves

Basic knowledge of legal liability, general insurance policy coverage, and State Tort Law.
Liability experience or knowledge of policies and claims.
Bachelor’s degree.

Responsibilities

Investigate and evaluate coverage, liability, and damages, and settle Bodily Injury claims directly with injured parties within prescribed authority levels.
Proactively contact injured parties through various means to listen, empathize, and make early settlement offers when appropriate.
Identify potentially suspicious claims and refer them to SIU; identify opportunities for third-party subrogation.
Communicate with policyholders, witnesses, and claimants to gather claim information; refer tasks to auxiliary resources as needed and advise on appropriate courses of action.
Send and respond to written, telephone, and SMS text inquiries to pursue claim resolution.
Ensure reserves are adequate.
Protect the security of financial claims processing and information contained in claims files.
Use loss management tools and techniques to support accurate decision-making.
Keep files updated with clear documentation of the status of investigations, evaluations, and negotiations throughout the claim lifecycle.