Casino Operations Director
About The Position
Direct and coordinate Casino Operations department activities through casino managers and supervisors. The role is responsible for the overall functions of slots, table games, and slot performance areas. The director develops casino goals and objectives, ensures compliance with state and company requirements, maintains knowledge of laws and regulations affecting gaming operations, and oversees department efficiency, budgets, security of property assets, guest satisfaction, and employee morale. The position also takes reasonable risks to keep the casino product current and in a strong leadership position within the market.
Requirements
- Must be at least 21 years of age.
- Thorough knowledge of casino games, rules, procedures, and regulations.
- Excellent customer service and communication skills.
- Must be able to obtain and maintain any necessary licenses and/or certifications.
Nice To Haves
- A minimum of five years of experience in casino management is preferred.
Responsibilities
- Review and analyze reports, records, and directives, and confer with supervisors to gather information for planning department activities, including new commitments, work in progress, and problems encountered.
- Assign or delegate specified work and functional responsibilities, and communicate policies to managers and supervisors.
- Develop casino operations in compliance with state and company requirements, and maintain current information on laws and regulations affecting gaming operations.
- Coordinate the department's activities with related activities of other departments to promote efficiency and economy.
- Monitor and analyze costs and prepare budgets using a computer.
- Evaluate existing procedures and practices, and develop and implement improvements to accomplish department objectives.
- Initiate or authorize employee hiring, promotion, discharge, or transfer.
- Direct the overall operation of table games, slot operations, and slot performance areas.
- Ensure the security of property assets and maximize guest satisfaction and employee morale.
- Develop short- and long-term goals and objectives for casino areas, including revenue, expense, and capital.
- Take reasonable risks to keep the casino product current and in a strong leadership position within the market.
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
