Casino Manager (LA)

Toucan Gaming•Greenwood, LA
•Onsite

About The Position

Toucan Gaming is hiring a Casino Manager for its Greenwood, Louisiana location. The manager will lead the team and oversee day-to-day operations at a video poker gaming and amusements venue, helping maintain a welcoming guest experience and an effective, compliant workplace. The role calls for a hands-on leader who can coach employees, manage operations and cash, enforce rules, and contribute ideas in collaboration with upper management. The position is full-time and pays $15–$20 per hour based on experience. The schedule includes days and evenings, with occasional weekend shifts; the manager must also be able to work nights, weekends, and holidays. A valid ID is required, and a gaming permit is needed after hire. Physical requirements include standing, lifting, and moving.

Requirements

  • Valid ID.
  • Obtain a gaming permit after hire.
  • Ability to work nights, weekends, and holidays.
  • Basic computer skills, including Microsoft Office, time tracking, phones, and fax.
  • Ability to stand, lift, and move as required by the job.
  • Comfort enforcing rules while maintaining a relaxed and fun atmosphere.
  • Strong math skills for handling cash, drops, balances, and reporting.
  • Leadership, organizational, communication, and interpersonal skills.

Nice To Haves

  • Prior experience as a shift leader, supervisor, or manager.
  • Natural aptitude for people management.
  • Interest in growth and leadership development.
  • Existing gaming permit.

Responsibilities

  • Lead the floor by example and coach employees in real time.
  • Train and guide team members.
  • Hire new team members.
  • Ensure guests are satisfied and address concerns calmly.
  • Manage schedules, paperwork, inventory, and daily operations.
  • Keep the venue clean and safe.
  • Follow procedures and policies for operating video poker machines and other equipment.
  • Maintain licenses, permits, compliance, and company standards.
  • Collaborate with upper management and share ideas to drive results.
  • Manage cash, drops, balances, and reporting accurately.
  • Enforce rules while maintaining a relaxed and welcoming atmosphere.
  • Be prepared to assist with a range of tasks, including coaching, cleaning, and compliance.

Benefits

  • Paid vacation.
  • Paid holidays and floating holidays.
  • Wellness days.
  • Medical insurance.
  • Dental insurance.
  • Vision insurance.
  • 401(k) with company match.
  • Life insurance.
  • Cell-phone allowance for personal cell-phone usage.
  • Opportunities to grow into higher leadership.
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