CASINO MANAGER TRAINEE

Town Pump, Inc.•Bozeman, MT

30d

About The Position

Montana’s Best Casinos is seeking a motivated, outgoing Casino Manager Trainee to learn the overall operation of a casino while training with the Casino Manager. Training covers customer service; supervisory decisions consistent with Town Pump standards, policies, and procedures; controllable expenses; sales increases; inside gross margin; shortage controls; and promotions programs. The trainee helps provide exceptional customer service and supports casino operations, employees, assets, and a safe environment.

Responsibilities

Train with the Casino Manager and learn the overall operation of the casino.
Set a professional example for co-workers through attitude and teamwork.
Communicate with customers, resolve complaints and inquiries, make bank deposits, fill in for absent employees, and answer and screen telephone calls.
Complete daily bookwork using a computer to record employee, inventory, and sales information.
Prioritize, organize, delegate, and follow up on casino tasks.
Maintain security of casino assets and control cash, inventories, merchandise, and labor hours.
Assist with hiring, orientation, and training new employees, and make supervisory decisions consistent with company standards, policies, and procedures.
Maintain or perform basic repairs on gaming machines and bar equipment, audit gaming machines, coordinate casino promotions with the Corporate Office, and help ensure a safe environment for employees and customers.
Take merchandise inventory and properly enter merchandise invoices.
Discipline and/or terminate problem employees and perform other duties assigned by a supervisor.