Cashier- Fulltime

Farm & Home Hardware•LaGrange Township, OH

About The Position

At Farm and Home Hardware, cashiers operate a checkout counter and help answer customers’ questions. They play an important role in delivering an outstanding customer service experience consistent with company values and are often the first employees customers see upon entering the store. Cashiers are expected to create an excellent first impression and maintain an inviting, orderly front end while ensuring an efficient checkout process. The role includes processing transactions, answering customer questions and phone calls, promoting loyalty programs and seasonal offers, maintaining checkout displays, following store policies and safety standards, and helping store staff with other tasks as needed. Cashiers are also expected to continually learn about store departments and merchandise, become versatile in supporting other areas, and help increase sales through loyalty-program promotion and add-on sales.

Requirements

Outstanding customer service skills and a professional attitude.
Team player willing to contribute wherever needed.
Good math and cash register skills.
General understanding of store merchandise and willingness to continually expand product knowledge.
Ability to follow through on assignments and stay busy throughout the day without close direction.
Ability to work flexible hours, including weekends and holidays.
Highly organized, able to multitask, and attentive to detail.
Effective communication with customers, coworkers, and management.
Ability to lift and handle products of varying weight as needed for cashier duties.
Ability to efficiently operate the store’s point-of-sale system.

Nice To Haves

Knowledge of MS Word and PowerPoint.

Responsibilities

Maintain a clean, orderly, and inviting front end, including completing housekeeping tasks as needed.
Verbally welcome all customers to Farm and Home Hardware.
Answer basic questions about merchandise and its location in the store.
Answer phones promptly and transfer customers to the correct department.
Maintain an efficient checkout process and orderly traffic flow.
Learn and follow store policies and procedures, including those for returns, refunds, account payments, and deliveries.
Promote store loyalty programs and seasonal promotions.
Watch for shoplifting and other theft and respond according to store policy.
Operate point-of-sale equipment and accurately process cash, credit card, debit card, and house-account transactions.
Maintain, stock, and clean displays and the area around the checkout counter.
Follow proper procedures for opening and closing the cash till.
Help store staff with other tasks as needed.
Attend all staff meetings.
Adhere to store policies and safety standards.
Continually expand knowledge of all store departments and become able to assist in other areas when needed.
Help boost overall sales by promoting the store’s loyalty program and add-on sales.