Cashier- Fulltime

Farm & Home Hardware•Wellington, OH

About The Position

At Farm and Home Hardware, cashiers operate the checkout counter and help answer customers’ questions. They are an important part of delivering an outstanding customer service experience consistent with company values and are often the first employees customers see when entering the store. Cashiers are expected to create an outstanding first impression every time. The role includes welcoming customers, answering basic questions about merchandise and its location, handling phone inquiries, and maintaining an efficient checkout process. Cashiers also promote store loyalty programs and seasonal promotions, process transactions, maintain the checkout area, follow store policies and safety standards, and help with other tasks as needed. The position requires flexible availability, including weekends and holidays, and the ability to lift and handle products as needed.

Requirements

Outstanding customer service skills and a professional attitude.
Team-oriented approach and willingness to contribute wherever needed.
Good math and cash register skills.
General understanding of store merchandise and willingness to continually expand product knowledge.
Ability to follow through on assignments and stay self-motivated throughout the day.
Availability to work flexible hours, including weekends and holidays.
Strong organization and multitasking skills with attention to detail.
Ability to communicate effectively with customers, co-workers, and management.
Ability to lift and handle products of varying weight as needed for cashier duties.
Ability to efficiently operate the store’s point-of-sale system.

Nice To Haves

Knowledge of MS Word and PowerPoint.

Responsibilities

Maintain a clean and orderly front end, completing housekeeping tasks as needed.
Verbally welcome all customers to Farm and Home Hardware.
Answer basic questions about merchandise and its location in the store.
Answer phones promptly and transfer customers to the correct department.
Maintain an efficient checkout process and orderly traffic flow.
Know and follow store policies and procedures, including those for returns, refunds, account payments, and deliveries.
Promote store loyalty programs and seasonal promotions.
Watch for shoplifting and other types of theft, and respond according to store policy.
Operate point-of-sale equipment and process cash, credit card, debit card, and house account transactions.
Provide accurate sales transactions to customers.
Maintain, stock, and clean displays and the area around the checkout counter.
Follow proper procedures for opening and closing the cash till.
Help store staff with other tasks as needed.
Attend all staff meetings.
Adhere to store policies and safety standards.
Continually expand knowledge of store departments and become able to assist in other areas when needed.
Support sales by promoting the store loyalty program and add-on sales.