Design Consultant - FullTime

Samuel & Sons • Los Angeles, CA

7d

About The Position

The Design Consultant provides exceptional client service and supports suggestive sales within the showroom. The role assists design professionals and clients with product selection, trim applications, and order processing, while contributing to daily showroom operations, organization, and presentation. The position also supports sales growth through client outreach, cross-selling, and execution of sales strategies, and works with internal support teams to manage orders and resolve issues.

Requirements

• High school diploma or GED.
• 2–4 years of experience in sales, customer service, showroom, design, or another client-facing role.
• Proven ability to manage client relationships and support sales processes.
• Proficiency in Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint.
• Experience using CRM systems, order management platforms, and inventory tracking systems.
• Ability to use web-based sample request platforms and digital order processing tools.
• Clear and professional verbal and written communication.
• Strong relationship-building skills and client-service orientation.
• Collaborative team player able to work across departments and territories.
• Detail-oriented, with strong organizational and follow-through abilities.
• Ability to manage multiple priorities and concurrent projects.
• Self-motivated with a results-driven mindset.

Nice To Haves

• Associate’s or Bachelor’s degree in business, Design, Marketing, or a related field.
• Experience in the interior design, home furnishings, or showroom industry.
• Familiarity with luxury or design-driven sales environments.

Responsibilities

• Provide consultative design guidance, including recommendations on pattern, color, and creative trim applications.
• Generate and process reserves, quotes, and orders accurately, and follow up with clients in a timely manner.
• Manage the full order lifecycle with internal support teams to resolve issues and maintain client satisfaction.
• Fulfill in-showroom and web sample requests and request inventory as needed.
• Conduct stock checks for flagship showrooms and coordinate daily order shipments and transfers.
• Coordinate special product requests and client-specific assignments.
• Conduct client outreach to build relationships, increase brand awareness, and drive sales growth.
• Execute sales strategies using cross-selling, client outreach, and reporting to achieve revenue goals.
• Maintain showroom organization, displays, and product presentation standards.
• Stay current on industry trends, territory accounts, and new products; support outside sales initiatives and provide exceptional client service.
• Perform other duties as assigned by Senior Management.

Benefits

• Competitive salary plus incentive
• Comprehensive medical, dental, and vision insurance with HSA option
• 401K plan with a 4% company match
• 15 PTO days
• Floating holiday option
• Paid holidays
• Collaborative and professional work environment

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED