Design Consultant

Ethan Allen Global Inc•Maple Grove, MN

1d•$40,000 - $60,000

About The Position

The Design Consultant works with customers to create individualized interior design solutions and sell Ethan Allen products and services. Projects may include space planning, fabric coordination, product selection, and overall design, based on the customer’s preferences and budget. The role uses a flexible, relationship-based sales approach and may involve teamwork or partnerships. Success is measured through performance categories and sales and activity benchmarks, including monthly sales, home calls, accent and soft-good sales, follow-up visits, close ratio, and participation in the Ethan Allen Trade Program. Compensation is incentive-based and determined by commissions earned, with a recoverable draw typically ranging from $40,000 to $60,000 annually based on written sales. Experienced consultants’ average potential income is stated as $70,000–$115,000 per year, with top writers earning $200,000 or more. Design Consultants represent the Ethan Allen brand and build business through customer service, home consultations, grassroots marketing, social media, and professional relationships. They use corporate systems and design technologies to develop projects, prepare presentations, enter orders, and support customers before and after the sale. This is a full-time position. A bachelor’s degree or equivalent in a design-related field is desirable; a high school diploma or equivalent and relevant work experience are required.

Requirements

High school diploma or equivalent with relevant work experience.
At least one year of practical interior design experience.
Broad knowledge of interior design and effective sales techniques.
Working knowledge of online sales and design tools.
Good listening skills and excellent oral and written communication skills.
General understanding of using social media and grassroots marketing to develop a book of business.
Valid driver’s license, except where an alternate means of transportation available during all business hours is acceptable to the company.
Intermediate skill competency using digital floor-planning technology.
Experience using interactive design visualization technology, such as augmented reality or virtual reality.
Willingness and ability to learn new technologies.

Nice To Haves

Bachelor’s degree or equivalent in a design-related field from an accredited institution.
Proven experience using social media and grassroots marketing to develop a book of business.
Experience with 3D applications.

Responsibilities

Create design solutions consistent with customers’ preferences and budgets.
Sell Ethan Allen products and services.
Represent the Ethan Allen brand in customer interactions; greet customers, establish rapport, obtain appointments, and conduct in-home consultations.
Make home calls to evaluate customer needs and provide individualized design solutions intended to close sales.
Use grassroots marketing and social media platforms to develop and grow the business.
Educate customers about Ethan Allen’s complimentary design service and available financing options.
Stay current on design and color trends.
Coordinate with the team to provide customer service before and after sales, including keeping customers informed about order status and delays.
Participate in corporate-sponsored marketing and training programs as required.
Contribute to the development and upkeep of the design center’s portfolio.
Use corporate systems and technology to design projects, create presentations, and provide professional service.
Enter orders using the retail point-of-sale system.
Help maintain a neat and orderly design center.
Work with the Design Center Leader/Design Sales Leader and other Design Consultants to develop and monitor business and grassroots marketing plans, and suggest modifications to meet goals.
Use technology such as 3-D Room Planner, CRM, and Live Chat to build project volume and productive client relationships.
Use appropriate social media to build personal and Ethan Allen brand presence and develop relationships with outside talent.
Perform other duties as required.

Benefits

401(k) plan with employer contributions
Medical plans with prescription drug coverage
Health Savings Account with employer contributions
Dental plan
Vision plan
Basic and supplemental group term life and accidental death and dismemberment insurance
Dependent group term life insurance
Short- and long-term disability
Business travel accident life insurance
Health care and dependent care flexible spending accounts
Commuter savings plans for public transit and parking
Voluntary whole life insurance
Voluntary critical care insurance
Voluntary accident insurance
Employee Assistance Program