Zaxbys Cashier

Zaxbys•Simpsonville, SC
•Onsite

About The Position

Cashiers are the first point of contact for guests and are responsible for delivering a great experience. The role involves taking and entering orders, handling payments, keeping the dining room and other guest areas clean, and providing excellent service by following standard operating procedures with a sense of urgency. This position is classified as non-exempt and reports to the Assistant Manager, Assistant General Manager, and General Manager. Cashiers complete required training, including Zaxbys University and hands-on station training. They also prepare menu items and beverages according to company standards and food-safety guidelines, maintain equipment and stocked work areas, and assist with kitchen and back-of-house tasks as assigned. Reasonable accommodations that do not create an undue hardship will be considered.

Requirements

  • Communicate proficiently through speech, reading, and writing.
  • Maintain effective audio-visual perception and judgment to observe and respond to the environment.
  • Ability to sit, stand, and walk continuously; occasionally stoop, bend, crouch, or climb, including using ladders.
  • Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead.
  • Continuously use hands and wrists for grasping and fine manipulation.
  • Work in an environment with hot and cold temperature variations and exposure to food allergens.
  • Operate and work safely with restaurant equipment, including knives, fryers, and potentially hazardous equipment.
  • Perform the job functions with or without reasonable accommodation.

Responsibilities

  • Complete all training requirements, including Zaxbys University, hands-on station training, and any additional required training.
  • Provide friendly, enthusiastic service; greet guests promptly and thank them as they leave.
  • Maintain awareness of current promotions, explain menu items, answer questions, and suggest additional items.
  • Represent the Zaxbys brand enthusiastically.
  • Accurately enter guest orders into indoor and outdoor point-of-sale systems and complete guest transactions.
  • Accept payments, operate cash registers, expedite digital orders, count and verify tills, and record totals appropriately.
  • Maintain a clean, safe, and welcoming environment in guest areas, including dining rooms, counters, bathrooms, and the building exterior.
  • Maintain equipment and inform management of maintenance needs.
  • Stock paper goods, condiments, utensils, and beverages; keep work areas clean and organized.
  • Prepare menu items, beverages, sauces, produce, and other items according to company standards and safety and sanitation guidelines.
  • Handle food and beverages according to safety regulations and guidelines; accurately complete, package, and present guest orders.
  • Assist with kitchen and back-of-house tasks as assigned.
  • Complete tasks promptly and with a sense of urgency, work safely, follow safety procedures, and perform other duties as assigned.
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