Cashier (09287) - 1208 S. Stockton Ave.

Domino's Franchise•Monahans, TX

1d•Onsite

About The Position

A Domino’s Cashier handles monetary transactions in a fast-paced restaurant environment and provides customer service. The role involves taking and processing orders, serving as a liaison between customers, managerial staff, and kitchen staff, and keeping the restaurant’s front area clean and well stocked. Cashiers may help cook food or work in the kitchen only as backup when necessary. The position serves a large volume of people each shift. It involves standing for extended periods, frequent hand sanitization, and working in a warm, bustling, potentially noisy restaurant with conveyor-belt ovens, warming shelves, and carts on wheels. Standing and handling customer complaints may contribute to back strain and foot problems, and restaurant equipment may present an injury risk.

Requirements

Texas Certified Food Handlers Certificate required.
Ability to understand and work with numbers.
Ability to follow directions and achieve goals.
Strong customer service and interpersonal skills.
Ability to follow a schedule, be punctual, wear the proper uniform, and work swiftly with smart hustle.
Ability to communicate effectively with a variety of clientele.
Must be able to handle multiple tasks and remain calm under pressure.

Nice To Haves

High school diploma or equivalent; not required.
Sales experience.
Customer service experience.
Prior experience is not required; relevant on-the-job training is provided.

Responsibilities

Greet customers politely in person, by phone, and at the drive-through.
Accurately record orders at the counter, by phone, and at the drive-through.
Process orders through the Pulse system for preparation.
Monitor ready orders and ensure prompt delivery to waiting customers.
Help expedite and complete orders, including all sides and extras.
Upsell in-store promotions when applicable.
Collect customer payments and provide correct change.
Process credit and debit card transactions.
Manage the cash drawer and ensure it is balanced at the end of the shift.
Use a drop box to keep the cash in the till at the required level.
Listen to and resolve customer complaints, suggestions, and inquiries.
Keep the front counter stocked, organized, neat, and clean.
Keep the box hutch and other box-stocking areas clean and stocked.
Clean the dining area by wiping tables and booth seating, sweeping, and removing trash.
Sweep floors regularly and mop when needed or after the lobby closes.
Clean windows on the front doors and throughout the lobby.
Restock dining-area supplies, including napkins, straws, lids, and Parmesan and red pepper shakers.
Clean the outside of the soda machine during the shift.
Wipe down and restock Coke coolers.
Clean and restock public and employee restrooms during and at the end of the shift.
Help cook food and work in the kitchen as backup when necessary.