About The Position

The Cashier is a crucial member of Cosentino’s Front-End Team, helping customers throughout their shopping experience by processing sales transactions efficiently, accurately, and courteously. The role calls for cash-handling and cash-register skills, excellent customer service, a positive attitude, strong communication, and the ability to multitask in a fast-paced environment. Cashiers maintain a clean, organized checkout area and use point-of-sale systems and selling techniques to support the customer experience. This is a non-exempt position that formally reports to the Front-End Manager. The position requires obtaining a liquor license and/or food handlers permit when required by the county within the first 14 days of starting. Cashiers complete ongoing training and development listed on the Cosentino’s Learning Plan and may be asked to train new cashiers or assist other stores and departments as needed.

Requirements

  • General knowledge of cash-handling procedures.
  • Working knowledge of cash-register operation.
  • Demonstrated ability to provide excellent customer service.
  • General mathematics skills.
  • Ability to communicate effectively.
  • Ability to multitask in a fast-paced environment.
  • Ability to reach overhead with both arms, twist at the waist, and lift objects weighing up to 10 lbs. with both hands.
  • Ability to push and pull grocery items and carts to proper locations, up to a peak force of 25 lbs.
  • Ability to stand and walk for long periods on tile, asphalt, concrete, or other hard surfaces.
  • Ability to occasionally lift and carry up to 30 lbs. to a height of 36 inches.
  • Ability to bend and squat, at times all the way to floor level.
  • Ability to climb a ladder, possibly up to 5 ft.

Nice To Haves

  • High school diploma or equivalent is preferred.
  • Experience with bagging merchandise.
  • Demonstrated leadership potential.
  • Previous experience in a retail environment.
  • Familiarity with operations procedures.
  • Experience with stocking merchandise.
  • Demonstrated positivity.
  • Experience with cashiering.

Responsibilities

  • Obtain a liquor license and/or food handlers permit if required by the county within the first 14 days of starting.
  • Accurately process customer transactions using the cash register and point-of-sale system.
  • Handle cash, including counting money, making change, and balancing the cash drawer at the end of each shift.
  • Receive and process payments using cash, checks, gift cards, credit and debit cards, coupons, and other approved payment options.
  • Follow documented procedures for purchases involving government assistance programs, including SNAP and WIC.
  • Accurately issue customer receipts and change due.
  • Greet customers, answer questions, resolve issues, and follow Cosentino’s Customer Service Standards or Red-Carpet Service.
  • Comply with governmental regulations regarding weights and measures and alcohol and tobacco sales.
  • Identify products by PLU, scale, and/or product number.
  • Bag merchandise carefully and efficiently.
  • Promote sales by suggesting additional products or services.
  • Maintain a clean and organized checkout area and follow cleanliness, food-safety, and sanitation practices.
  • Stock merchandise as needed and keep shelves well-stocked and presentable.
  • Communicate effectively with customers and team members.
  • Train new cashiers when directed by the Office Manager or Store Director.
  • Complete additional management-assigned tasks, assist other stores or departments as needed, and gain new skills when necessary.
  • Complete ongoing training and development listed on the Cosentino’s Learning Plan.
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