About The Position

The Assistant Produce Manager assists customers with their shopping experience by helping lead the Produce team to promote company growth and deliver the products and service Cosentino customers expect. The position formally reports to the Produce Manager and is non-exempt. In the Produce Manager’s absence, the Assistant Produce Manager directly supervises the team and supports the department’s operations, customer service, merchandising, inventory, and safety practices.

Requirements

  • Obtain a food handling permit within the first 14 days of employment.
  • At least one year of previous experience in retail produce management.
  • Complete ongoing training and development as listed on the Cosentino Learning Plan.
  • Demonstrate the verbal and interpersonal skills needed for positive customer and peer interactions.
  • Demonstrate the basic math and reading skills required for the position.
  • Reach overhead with both arms up to 72 inches, twist at the waist, and lift objects weighing up to 25 pounds with both hands.
  • Push and pull grocery items to their proper locations with peak force up to 50 pounds.
  • Stand and walk for long periods on hard surfaces.
  • Occasionally lift and carry up to 50 pounds.
  • Bend and squat, sometimes to floor level.
  • Work in colder grocery cooler and freezer conditions.

Nice To Haves

  • High school diploma or equivalent.
  • Ability to climb a ladder, possibly up to 5 feet.

Responsibilities

  • In the Produce Manager’s absence, directly supervise team activities in an operationally effective, motivating, and respectful manner.
  • Promote a positive team atmosphere, cooperation, teamwork, high morale, constructive communication, and recognition.
  • Support coaching, corrective actions, and performance evaluations to improve individual and team performance.
  • Assist with employee relations issues and work with Human Resources when needed.
  • Resolve customer complaints professionally and involve store management when appropriate.
  • Implement Cosentino Customer Service Standards.
  • Manage inventory processes, including counting, tracking, planning, and ordering product.
  • Promote new items and weekly specials through merchandising and displays.
  • Maintain knowledge of products, procedures, and policies to answer customer questions accurately.
  • Meet or exceed productivity standards.
  • Inspect product for freshness, damage, and dates, and use proper rotation techniques.
  • Remove damaged, unsaleable, or returnable products and follow damage-claim procedures.
  • Mark merchandise with labels or prices and obtain price signs when needed.
  • Safely and competently operate, clean, and maintain department equipment.
  • Know, follow, and ensure team compliance with health regulations, sanitation guidelines, and safety procedures.
  • Keep the work area and department clean and safe for customers and coworkers.
  • Use verbal, interpersonal, math, and reading skills needed for positive interactions and job duties.
  • Assist the Produce Manager with interviews and hiring.
  • Assist with managing labor costs while balancing customer service and company expenditures.
  • Prepare, package, and neatly display produce.
  • Unload and sort incoming shipments and stock merchandise in designated areas without damage.
  • Promote sales by suggesting additional products or services.
  • Complete additional management-assigned tasks, assist other stores or departments as needed, and develop new skills when necessary.
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