About The Position

The Bakery Clerk assists customers with their shopping experience by producing, stocking, and packaging bakery items efficiently and courteously. The position reports to the Bakery Manager and is classified as non-exempt. The clerk serves customers at the bakery counter, maintains attractive and clean displays, follows product rotation and preparation procedures, and helps ensure the bakery is stocked and ready for business. The role also involves following food-handling, sanitation, and safety requirements; operating and maintaining equipment; and working with customers and coworkers in a positive manner. A food handling permit must be obtained within the first 14 days of employment, and ongoing training and development must be completed as listed on the Cosentino’s Learning Plan.

Requirements

  • Obtain a food handling permit within the first 14 days of employment.
  • Complete ongoing training and development as listed on the Cosentino’s Learning Plan.
  • Demonstrate verbal and interpersonal skills for positive customer and peer interactions.
  • Have the basic math and reading skills required for the position.
  • Be able to reach overhead with both arms up to 70 inches, twist at the waist, and lift objects weighing up to 20 pounds with both hands.
  • Be able to push and pull grocery items with peak force up to 20 pounds.
  • Be able to stand and walk for long periods on hard surfaces.
  • Occasionally lift and carry up to 35 pounds.
  • Be able to bend and squat, sometimes to floor level.
  • Be able to work in colder grocery cooler and freezer conditions.

Nice To Haves

  • A high school diploma or equivalent is preferred.
  • Ability to climb a ladder, possibly up to 5 feet.

Responsibilities

  • Assist customers by filling orders at the bakery counter in a courteous and efficient manner.
  • Learn department products, procedures, and policies to answer customer questions accurately and courteously.
  • Help merchandise products attractively and keep display cases clean and full.
  • Meet or exceed productivity standards.
  • Follow rotation procedures to prevent stale or outdated products from being used or purchased.
  • Follow instructions for preparing the next day’s products and ensure special orders are addressed.
  • Keep the bakery stocked, clean, and ready for the next shift or day’s business.
  • Maintain a clean and safe work area and department for customers and coworkers.
  • Follow and encourage compliance with health regulations, sanitation guidelines, and safety procedures.
  • Operate, clean, and maintain equipment safely and competently.
  • Promote sales by suggesting additional products or services.
  • Resolve customer complaints professionally and involve store management when appropriate.
  • Unload shipments of bakery ingredients and stock them in designated areas without damaging merchandise.
  • Complete additional tasks assigned by management, assist other stores or departments as needed, and gain new skills when necessary.
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