0417 - CASHIER/SALES ASSOCIATE - OFFICE

GATE Store•Charlotte, NC

About The Position

The Store Associate supports current and future store goals by following procedures and programs established by GATE’s Operations Division. The role participates in daily store operations, including food service, and learns, participates in, and trains on current and future programs. The associate monitors progress and helps ensure employees uphold GATE standards. The position involves customer service and checkout, handling payments according to company policies, maintaining a clean and well-stocked store, merchandising products, and operating store equipment. Associates are also expected to attend required training and meetings, follow safety practices, report hazards, and contribute to a positive team environment. Other duties may be assigned by the Store Manager.

Requirements

Must be of legal age to sell alcohol and tobacco products.
Must successfully complete a pre-employment drug screening and background check.
Must be able to work a flexible schedule, including weekends and holidays.
Must be able to speak, read, write, and comprehend English sufficiently to communicate effectively with customers and team members.
Must be detail-oriented and have strong organizational skills.
Must be able to stand for extended periods.
Must be able to lift, carry, and move up to 50 pounds.
Must be able to perform repetitive movements over long periods.
Must be able to bend, kneel, stoop, and reach, including overhead.
Must be able to work in varying and extreme temperatures.
Must possess basic reading, writing, and math skills, including addition, subtraction, multiplication, and division.
Must be able to operate a personal computer.
Must be able to understand and comply with company policies and procedures relating to robberies and the safe, proper handling of petroleum products.

Responsibilities

Participate in daily store operations, including food service, and follow GATE procedures and programs.
Learn, participate in, and train on current and future programs; monitor progress and help ensure employees uphold GATE standards.
Work a flexible schedule, including weekends and holidays, and comply with the attendance policy.
Arrive on time and follow GATE uniform and appearance standards.
Attend required training, safety courses, office meetings, and departmental meetings.
Report safety hazards, follow up to ensure they are corrected, and help provide a safe work environment.
Follow applicable federal, state, and local rules and regulations, as well as company policies.
Keep the store clean and well stocked.
Perform minor repairs and maintenance on store equipment and operate equipment as assigned.
Handle payments according to GATE policies.
Prioritize customer service by greeting customers, answering questions about products and services, addressing inquiries, resolving complaints, and providing an efficient checkout experience.
Contribute to a positive, supportive team environment and communicate accurately and positively with customers and staff.
Use problem-solving and de-escalation skills.
Operate the cash register, money order machine, electronic lottery, Tach II safes, credit card machines, gasoline console, and emergency gasoline shutoff valve.
Perform merchandising, including stocking shelves, setting prices, blocking and fronting shelves, placing window banners and in-store point-of-sale materials, and ensuring products are in code.
Perform other duties as assigned by the Store Manager.